Client Service Associate/Teller (40 Hours) | Bilingual Spanish/English Preferred - Wellton (AZ)

Zions Bancorporation; Wellton (AZ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance -

Paid Parental Leave

HSA, FSA and dependent care accounts

Paid Training and PTO with 11 paid USH

Job summary

National Bank of Arizona seeks a Client Service Associate (Teller) for the Wellton branch. You will handle transactions, assist clients with new accounts and related banking services, and resolve issues with a customer-centric approach.

Strong balancing and customer service skills are required, with bilingual English/Spanish preferred. Work schedule is Mon–Fri, 8:15 AM–5:15 PM, 40 hrs/week, with competitive benefits and community-focused culture.

Qualifications

• High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on client's needs.
• Bilingual proficiency in English and Spanish languages, is preferred.

Responsibilities

• Process debit and credit transactions while balancing per policies.
• Assist clients by opening new accounts, issuing checks, performing transfers and related tasks.
• Resolve client issues directly or via branch resources.
• Identify cross-sell opportunities and refer to banking products as appropriate.
• Perform other duties as assigned.

Skills

Cashiering

Balancing

Customer service

Cross-selling

Education

High School Diploma or equivalent

Job description

At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other with the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn’t changed. At NBAZ, the possibilities are endless – come for the job, stay for a career.

NBAZ is looking for a seasoned Client Service Associate (Teller) to join Arizona’s #1 Community Bank in our Wellton branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Essential Functions:

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.

• Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.

• Resolves clients’ problems either through direct personal action or referral to alternative branch or bank resources.

• Identifies and maximizes cross-sell the banks' opportunities through exploring needs.

• Other duties as assigned.

Qualifications:

High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.

Schedule: Monday – Friday: 8:15 A.M. – 5:15 P.M.; 40 hrs./wk.

• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.

• Must have solid balancing and customer service skills.

• Ability to cross-sell bank products based on client's needs.

• Bilingual proficiency in English and Spanish languages, is preferred.

Pay range: $17.00 – $21.75 per hour, depending on experience.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!

• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.

• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.

• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.

• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.

• Mental health benefits include coaching and therapy sessions.

• Tuition Reimbursement for qualifying employees.

• Employee Ambassador preferred banking products.

Req ID: 071963

Equal Opportunity Employer

It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.

If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at [phone], Mon.-Fri. between 9 a.m. - 5 p.m. MST.