Client Service Associate (Teller) 40 hours - Aspen, CO

Vectra Bank Colorado; Aspen (CO); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Day-one benefits

Health insurance

401(k) with company match

Paid time off

Job summary

Vectra Bank Colorado in Aspen is seeking a Client Service Associate (Teller) to deliver top-notch service and handle daily transactions at the Aspen branch.

You will process deposits and withdrawals, open accounts, issue ATM cards, and help customers reach their financial goals, with day-one benefits and opportunities for career growth in a community-focused bank. Join a team that values listening, collaboration, and care.

Qualifications

• High School Diploma or equivalent plus cashiering or customer service experience.
• Basic math and balancing skills.
• Ability to cross-sell banking products.

Responsibilities

• Process debit and credit transactions accurately per policies, maintaining balancing records.
• Assist clients with opening accounts, ATM cards, money transfers, checks, loan payments, etc.
• Resolve client problems or refer to appropriate branch resources.
• Identify cross-sell opportunities based on client needs.
• Other duties as assigned.

Skills

Customer service

Cash handling

Balancing

Cross-selling

Education

High School Diploma or equivalent

Job description

At Vectra Bank, we're proud to serve the Rocky Mountain region with the strength of a large financial institution and the personal touch of a community bank. Recognized as a Top Workplace, we combine deep resources with attentive, relationship-driven service to support families, businesses, and the communities we call home.

We're committed to creating a great place to build a career, welcoming employees whose talent, drive, and diverse perspectives help us deliver custom financial solutions. With day-one benefits, ample growth opportunities, and a culture centered on listening, collaboration, and care, Vectra Bank is a place to grow, thrive, and make a meaningful impact. We believe we are Big enough to count and small enough to care.

With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, we are dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless - come for a job, stay for a career.

We are looking for a Client Service Associate (Teller) to provide top notch customer service to our clients and customers at our Aspen branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Schedule

Monday - Friday

Essential Functions

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolves clients' problems either through direct personal action or referral to alternative branch or bank resources.
• Identifies and maximizes cross-sell banks opportunities through exploring needs.
• Other duties as assigned.

Qualifications

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients' needs.

Benefits

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products

This position is eligible to earn a base salary in the range of $22.00 - $25.00 hourly depending on job-related factors such as level of experience and location.

Incentive Program of $800 per month additional for parking and living expenses