Branch Relationship Banker - Thornton, CO

Vectra Bank Colorado; Thornton (CO); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance –

Paid Time Off (PTO)

11 Federal Holidays

401(k) plan with company match

Job summary

Vectra Bank Colorado is seeking a Branch Relationship Banker at our Thornton branch to provide top-notch customer service while driving sales and relationship growth. You will open new accounts, assist with loans, and resolve client questions with personalized care in a community banking environment.

Ideal candidates have a High School diploma and 1+ years in sales or customer service, solid knowledge of banking products, and strong communication skills.

Qualifications

• High School diploma or equivalent and 1+ years' experience in sales, teller, new accounts or loan processing or other directly related experience.
• Proven customer service, interpersonal and communication skills, both verbal and written.
• Solid knowledge of all retail products and services; basic consumer lending knowledge.

Responsibilities

• Perform full-service banking services with focus on sales and service.
• Open or update accounts, process loans and handle client service issues.
• Refer clients to bank departments for additional products and services.
• Establish and maintain strong customer relationships with personalized service.

Skills

Sales experience

Customer service

Interpersonal skills

Communication skills

Retail banking knowledge

Education

High School diploma or equivalent

Tools

Basic computer skills

Job description

At Vectra Bank, we’re proud to serve the Rocky Mountain region with the strength of a large financial institution and the personal touch of a community bank. Recognized as a Top Workplace, we combine deep resources with attentive, relationship‑driven service to support families, businesses, and the communities we call home. We’re committed to creating a great place to build a career, welcoming employees whose talent, drive, and diverse perspectives help us deliver custom financial solutions. With day‑one benefits, ample growth opportunities, and a culture centered on listening, collaboration, and care, Vectra Bank is a place to grow, thrive, and make a meaningful impact. We believe we are Big enough to count and small enough to care. With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, we are dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless – come for a job, stay for a career. We are looking for a Branch Relationship Banker to provide top notch customer service to our clients and customers at our Thornton branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Looking for candidates that are available Monday thru Friday and Occasional Saturdays

Essential Functions:

• Performs full-service banking services to new and existing customers within the branch, with a primary focus on sales and service.
• Duties may include new accounts, consumer loans, and performing client services issues.
• Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
• Responsible for making appropriate referrals for other bank products and services, including commercial lending products.
• Follows up with clients as needed.
• May be responsible to perform cash transactions, open or update accounts, originate and close consumer or small business loans.
• Responsible to resolve customer service issues.
• Establishes, expands and maintains a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
• May be responsible for processing cash transactions and other customer service duties within the branch. Other duties as assigned.

Qualifications:

• High School diploma or equivalent and 1+ years' experience in sales, teller, new accounts or loan processing or other directly related experience. An equivalent combination of education and experience may meet qualifications.
• Previous experience in a financial sales representative-oriented role preferred.
• Working knowledge of mathematical calculations and standard banking products, services and transactions.
• Solid knowledge of all retail products and services.
• Basic knowledge of consumer lending applications.
• Proven customer service, interpersonal and communication skills, both verbal and written.
• Effective selling, cross-selling and referral skills. Solid mathematical, problem-solving and negotiation skills.
• Solid interpersonal & relationship building skills.
• Strong attention to detail and time management.
• Proficient in basic computer skills.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products

This position is eligible to earn a base salary in the range of $23.00– $30.00 hourly depending on job-related factors such as level of experience and location.