Client Service Associate / Paraplanner

Threadneedle group; Charlotte, Northern (NC, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Ameriprise Financial’s Charlotte wealth management practice seeks a dedicated licensed Client Service Associate / Paraplanner. You will support lead advisors, manage client service tasks, prepare planning analyses, and help deliver a high-quality client experience.

The role involves gathering client data, using MoneyGuidePro for planning, attending client meetings, and assisting with developing and presenting financial plan recommendations alongside advisors.

Qualifications

• Active Series 7 license.
• Active Series 66 license (or equivalent).
• State Life, Accident & Health Insurance License.
• Experience in wealth management or financial planning environment.
• Familiarity with financial planning software preferred.

Responsibilities

• Serve as primary contact for client service requests and admin needs.
• Process servicing requests, e-forms, maintenance transactions, and updates.
• Attend client meetings, take notes, and ensure action items are completed.

Skills

Strong organizational and time mgmt.

Excellent verbal and written comms.

Attention to detail

Professional demeanor

Client-first mindset

Education

Bachelor's degree in Finance/Financial Planning/Business/Economics

Tools

MoneyGuidePro

Job description

## Client Service Associate / ParaplannerApply: On-Site: Charlotte, North Carolina: Full time: Posted Yesterday: End Date: October 15, 2026 (28 days left to apply): R26\\_3733At Ameriprise Financial, we’re not just in the business of helping clients with their financial goals – we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you’re motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial. This position is with an Ameriprise Financial Franchise owner.**Job Description**Position Overview Join a growing, client-focused wealth management practice and become an integral part of a collaborative advisory team. This position combines the responsibilities of a licensed Client Service Associate with those of a Paraplanner, providing both operational support and financial planning assistance to lead advisors. The ideal candidate is licensed, highly organized, service-oriented, and interested in developing deeper expertise in financial planning. This individual will play a key role in delivering an exceptional client experience by supporting client relationships, assisting with financial plans, handling service requests, and coordinating follow-up tasks that help clients achieve their financial goals. This position offers an opportunity to become increasingly involved in the financial planning process, including attending client meetings, preparing planning analyses, and ultimately developing and presenting planning recommendations alongside advisors.**Key Responsibilities****Client Service & Relationship Management*** Serve as a primary point of contact for client service requests and administrative needs.* Build strong relationships with clients and provide responsive, professional service.* Process account servicing requests, e-forms, maintenance transactions, and account updates.* Accept and document verbal authorizations for eligible transactions in accordance with firm policies and regulatory requirements.* Facilitate client money movement requests and support trading activities as permitted by licensing and firm procedures.* Coordinate and track outstanding client service items to completion.* Maintain accurate client records and documentation.**Advisor Support*** Support Lead Advisors in day-to-day business operations and client relationship management.* Prepare meeting materials, agendas, reports, and client review packages.* Attend client meetings, take detailed notes, and ensure action items are completed promptly.* Manage post-meeting follow-up activities, including client communications, implementation tasks, and scheduling.* Assist with special projects, seminars, client events, and practice management initiatives.**Financial Planning & Paraplanning*** Assist advisors in gathering client data and organizing financial information.* Utilize financial planning software to prepare and update financial plans.* Help analyze client situations involving retirement planning, investments, insurance, cash flow, estate planning, and other wealth management topics.* Prepare planning recommendations and supporting analyses for advisor review.* Learn and become proficient in MoneyGuidePro and other planning tools.* Over time, take on increasing responsibility for financial plan development and presentation support.**Qualifications****Required*** Active Series 7 license.* Active Series 66 license (or equivalent qualifications).* State Life, Accident & Health Insurance License.* Strong organizational and time management skills.* Excellent verbal and written communication skills.* Ability to manage multiple priorities in a fast-paced environment.* Strong attention to detail and commitment to accuracy.* Professional demeanor and client-first mindset.**Preferred*** Previous experience in a wealth management, financial advisory, banking, brokerage, or financial planning environment.* Experience with financial planning software.* Familiarity with MoneyGuidePro strongly preferred.* Experience preparing financial plans or supporting advisors in the planning process.* Knowledge of retirement planning, investments, insurance, and wealth management concepts.* Bachelor's degree in Finance, Financial Planning, Business, Economics, or a related field.**Willing to Train**Candidates with strong industry experience and required licenses who are interested in learning financial planning software and developing paraplanning skills are encouraged to apply.**Key Characteristics for Success**The successful candidate will demonstrate:* A passion for delivering an exceptional client experience.* A proactive, team-oriented attitude.* Sound judgment and professionalism.* Curiosity and a desire to learn financial planning concepts.* Strong problem-solving abilities.* Ability to work independently while supporting a collaborative advisory team.* Commitment to maintaining high ethical, regulatory, and compliance standards.**Ideal Candidate Profile**This role is ideal for a licensed professional who enjoys both client service and financial planning. The successful candidate will help manage client relationships, support advisors, participate in client meetings, prepare planning analyses, and gradually take a larger role in the financial planning process while helping the practice deliver an outstanding client experience.**Full-Time/Part-Time**Full time*Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.*