Client Service Associate / Paraplanner

00001 Ameriprise Financial Inc; Town of Charlotte (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

Ameriprise Financial is seeking a licensed Client Service Associate/Paraplanner to support a collaborative wealth management team. The role blends client service with financial planning analysis, helping advisors prepare plans and meet client needs.

The ideal candidate will be licensed (Series 7/66 and Life/Health), highly organized, and service-oriented, with interest in deepening planning expertise and presenting planning recommendations alongside advisors.

Qualifications

• Active securities licenses and state life/health license.
• Bachelor's degree in a related field preferred.
• Experience in wealth management or financial planning environment preferred.

Responsibilities

• Serve as a primary point of contact for client service requests and administrative needs.
• Prepare meeting materials, agendas, reports, and client review packages.
• Attend client meetings, take notes, and ensure action items are completed.
• Support advisors with post-meeting follow-up and scheduling.
• Assist with planning analyses and use planning software to update plans.

Skills

Series 7

Series 66

Life/Health License

Organisational skills

Verbal & written communication

Time management

Attention to detail

Professional demeanor

Education

Bachelor's degree in Finance/Financial Planning/Business/Economics

Tools

MoneyGuidePro

Job description

At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.

This position is with an Ameriprise Financial Franchise owner.

Job Description Position Overview Join a growing, client-focused wealth management practice and become an integral part of a collaborative advisory team. This position combines the responsibilities of a licensed Client Service Associate with those of a Paraplanner, providing both operational support and financial planning assistance to lead advisors. The ideal candidate is licensed, highly organized, service-oriented, and interested in developing deeper expertise in financial planning. This individual will play a key role in delivering an exceptional client experience by supporting client relationships, assisting with financial plans, handling service requests, and coordinating follow-up tasks that help clients achieve their financial goals. This position offers an opportunity to become increasingly involved in the financial planning process, including attending client meetings, preparing planning analyses, and ultimately developing and presenting planning recommendations alongside advisors.

Key Responsibilities

Client Service & Relationship Management

• Serve as a primary point of contact for client service requests and administrative needs.
• Build strong relationships with clients and provide responsive, professional service.
• Process account servicing requests, e-forms, maintenance transactions, and account updates.
• Accept and document verbal authorizations for eligible transactions in accordance with firm policies and regulatory requirements.
• Facilitate client money movement requests and support trading activities as permitted by licensing and firm procedures.
• Coordinate and track outstanding client service items to completion.
• Maintain accurate client records and documentation.

Advisor Support

• Support Lead Advisors in day-to-day business operations and client relationship management.
• Prepare meeting materials, agendas, reports, and client review packages.
• Attend client meetings, take detailed notes, and ensure action items are completed promptly.
• Manage post-meeting follow-up activities, including client communications, implementation tasks, and scheduling.
• Assist with special projects, seminars, client events, and practice management initiatives.

Financial Planning & Paraplanning

• Assist advisors in gathering client data and organising financial information.
• Utilize financial planning software to prepare and update financial plans.
• Help analyze client situations involving retirement planning, investments, insurance and cash flow, estate planning and other wealth management topics.
• Prepare planning recommendations and supporting analyses for advisor review.
• Review planning recommendations and supporting analyses for advisor review.
• Learn and become proficient in MoneyGuidePro and other planning tools.
• Over time, take on increasing responsibility for financial plan development and presentation support.

Qualifications Required

• Active Series 7 license.
• Active Series 66 license (or equivalent qualifications).
• State Life, Accident & Health Insurance License.
• Strong organisational and time management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.
• Professional demeanor and client-first mindset.

Preferred

• Previous experience in a wealth management, financial advisory, banking, brokerage, or financial planning environment.
• Experience with financial planning software.
• Familiarity with MoneyGuidePro strongly preferred.
• Experience preparing financial plans or supporting advisors in the planning process.
• Knowledge of retirement planning, investments, insurance, and wealth management concepts.
• Bachelor's degree in Finance, Financial Planning, Business, Economics, or a related field.
• Willing to Train Candidates with strong industry experience and required licences who are interested in learning financial planning software and developing paraplanning skills are encouraged to apply.

Key Characteristics for Success

• A passion for delivering an exceptional client experience.
• A proactive, team-oriented attitude.
• Sound judgement and professionalism.
• Curiosity and a desire to learn financial planning concepts.
• Strong problem-solving abilities.
• Ability to work independently while supporting a collaborative advisory team.
• Commitment to maintaining high ethical, regulatory, and compliance standards.

Ideal Candidate Profile

This role is ideal for a licensed professional who enjoys both client service and financial planning. The successful candidate will help manage client relationships, support advisors, participate in client meetings, prepare planning analyses, and gradually take a larger role in the financial planning process while helping the practice deliver an outstanding client experience.

Full-Time/Part-Time Full time

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Since 1894, Ameriprise Financial has helped people feel more confident about their financial future. Guided by strong values and a deep commitment to clients, we've remained a trusted leader in financial planning and advice for more than 130 years. Through our businesses, Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance & Annuities, we deliver advice, investment and protection solutions designed for long-term success. While each business brings distinct capabilities and expertise, all are united by our unwavering focus on clients and a strong financial foundation. For you, that means the opportunity to build a meaningful career in a high-performing, collaborative culture where your expertise can grow, your contributions are valued and your work can make a real impact. As a global financial services company with three complementary businesses, the breadth of our capabilities sets us apart. It also creates unique opportunities for employees to learn, collaborate and grow their careers: Ameriprise Financial: Financial planning, advice and wealth management. Columbia Threadneedle Investments: Global asset management serving individual, institutional and corporate clients. RiverSource Insurance & Annuities: Products and solutions designed to help clients protect and grow their wealth.

Explore opportunities within each business and region below. Ameriprise US | Careers Ameriprise India | Careers Columbia Threadneedle Investments US | Careers Columbia Threadneedle Investments EMEA APAC | Careers RiverSource | Careers

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