Client Service Associate, Billing (Hybrid NYC)

NFP Corp; Wall Street (MO); Hybrid; USD 51,000 - 60,000; Full time

Benefits offered by this job

PTO and holidays

401(k) with match

Health & wellness programs

Job summary

NFP Corp, part of Covala Group, seeks a Billing Associate to join our NYC-based team. You will manage client billing, payroll files, and payment processing in a collaborative, people-first environment.

The role starts in the NYC office for training, then may offer remote or hybrid options. Strong Excel skills, attention to detail, and corporate billing experience are valued assets.

Qualifications

• Experience in client/customer service in a corporate setting.
• Detail-oriented with high accountability and ownership of work.
• Resourceful and able to consult with others.
• Strong prioritization and time-management skills.
• Team-oriented, collaborative attitude.

Responsibilities

• Prepare and send payroll files to clients for processing.
• Handle client invoicing and payment processing.
• Analyze data related to the billing function.
• Interact with clients and carriers; address billing inquiries.
• Assist with onboarding new clients from a billing perspective.

Skills

Client service

Attention to detail

Time management

Team collaboration

Pivot tables

VLOOKUP

MS Office Suite

Education

Bachelor's Degree preferred

HS Diploma or GED required

Tools

Excel

MS Office

Job description

Who We Are:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Covala Group

Covala Group is a proven enroller and administrator of executive individual disability insurance benefits for large corporate clients. Since 1993 we have connected employees of our clients to over $4.5 billion in income protection.

We serve corporate clients, which typically have over 1,000 employees. Our corporate clients include Fortune 500 companies and AmLaw Top 100 law firms. We have over 25,000 executives insured through our programs.

Our name, Covala, was inspired by the covalent bond, the strongest type of chemical bond there is. Covala embodies our dedication to forming powerful bonds with our clients and plan participants — connecting them to the benefits they need and the service they deserve.

Position Summary

The Billing Associate position is an integral part of a 5-person team. The role is central within the organization and is responsible for handling the billing for our clients, as well as collaborating with peers within and outside of the organization. The individual in this position will participate in company-wide projects that involve working with different teams.

This is a full-time employment opportunity working Monday through Friday from 8:30AM to 5:30PM Eastern Time. For the first three months, the employee will need to be in the NYC office for training up to three days per week. After the training period, the manager will decide the employee’s schedule, which could potentially include a fully remote or hybrid option.

Position Responsibilities

• Preparing and sending out payroll files to clients for processing.
• Handling client invoicing and payment processing.
• Analyzing data pertaining to the billing function.
• Responsible for interacting with clients and carriers and helping with any billing-related inquiries.
• Assisting with the implementation of new clients from a billing standpoint.

Qualifications

• Experience with client/customer service, preferably in a corporate setting
• Attention to detail with a high level of accountability and ownership of work
• Resourcefulness and ability to consult and work with others
• Strong ability to prioritize tasks and manage time and deadlines
• A team-oriented, friendly collaborative attitude
• Excel fluency is required with ability to develop pivot tables, VLOOKUP, formulas, graphs, etc.
• Proficient in MS Office Suite

Education/Experience

• Bachelor’s Degree preferred. HS Diploma or GED is required
• A degree in Accounting, Finance or Mathematics is a plus

What We Offer

We’re proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $51,000 - $60,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.