Client Service Associate

Jackson Hewitt - 1766; Somerset (KY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Hourly pay

Bonus package

Flexible schedule

401(k) matching

Identity Theft Protection

Discount program

Earned Wage Access

Training & development

Free tax training

Job summary

Jackson Hewitt - 1766 in Somerset, KY is hiring a Client Service Associate to greet clients, schedule and confirm appointments, and provide essential support in a welcoming, customer‑service oriented environment.

You will engage with clients, help with marketing materials, follow up with prospects, and keep clients engaged during wait times; a flexible schedule, training, and advancement opportunities are offered.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and trouble-shooting ability.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support tax professionals as needed.

Skills

Strong interpersonal skills

Excellent communication skills

Experience in fast-paced retail

Basic computer proficiency

Job description

Benefits:

• Free uniforms
• Opportunity for advancement
• Signing bonus
• Training & development
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!

No matter your work background or experience level, we welcome you to

Perks:

• Hourly pay + competitive bonus package
• Flexible Schedule Options - Work that works for you!
• Free Identity Theft Protection through ID Watchdog from Equifax
• Corporate discount program through Avibra
• Earned Wage Access through ZayZoon
• Discount and Rewards Marketplace through BenefitHub
• Opportunities for advancement within the organization or as a tax pro
• Participation in 401-K matching program (once eligibility qualifications are met - enrollment twice per year)
• Free tax preparation training and PTIN registration
• Free continuing tax education
• Enrolled Agent materials and testing reimbursement

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

If you're looking for a rewarding opportunity to learn new skills and make an impact,