Client Service Associate

Jackson Hewitt - 1766; Mount Vernon (KY); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Hourly pay + competitive bonus package

Flexible Schedule Options - Work that\

Job summary

Jackson Hewitt - 1766 is seeking a Client Service Associate in Mount Vernon, KY, offering a welcoming, customer-service oriented environment with potential for advancement. You will engage with clients, confirm appointments, and support marketing efforts to enhance the client experience.

The role emphasizes excellent communication and relationship-building skills, with a flexible schedule and opportunities for bonus and career growth within the organization.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment is a plus.
• Basic computer proficiency and ability to troubleshoot.

Responsibilities

• Engage with clients, confirm appointments, and provide excellent service.
• Distribute marketing materials and keep clients engaged while they wait.
• Follow up with past and potential clients to nurture relationships.

Skills

Excellent communication

Interpersonal skills

Customer service

Job description

Benefits:

• Free uniforms
• Opportunity for advancement
• Signing bonus
• Training & development
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!

No matter your work background or experience level, we welcome you to

Perks:

• Hourly pay + competitive bonus package
• Flexible Schedule Options - Work that works for you!
• Free Identity Theft Protection through ID Watchdog from Equifax
• Corporate discount program through Avibra
• Earned Wage Access through ZayZoon
• Discount and Rewards Marketplace through BenefitHub
• Opportunities for advancement within the organization or as a tax pro
• Participation in 401-K matching program (once eligibility qualifications are met - enrollment twice per year)
• Free tax preparation training and PTIN registration
• Free continuing tax education
• Enrolled Agent materials and testing reimbursement

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

If you're looking for a rewarding opportunity to learn new skills and make an impact,