Client Service Associate

Sphirea Plus; Dallas (TX); On-site; USD 60,000 - 65,000; Full time

Job summary

Sphirea Plus is looking for a Client Service Associate in Dallas, TX. The role is essential for maintaining client relationships by ensuring effective communication and service delivery. Candidates should have a Bachelor’s degree and at least 2 years of experience in client services. Exceptional problem-solving and communication skills are crucial to thrive in this collaborative work environment.

Benefits

Competitive salary

Growth opportunities

Comprehensive training

Paid time off and holidays

Health, dental, and vision insurance

Retirement plan options

Qualifications

• Minimum of 2 years experience in client services, account management, or customer support.
• Proficiency in Microsoft Office and CRM tools is essential.
• Strong interpersonal skills and ability to meet deadlines.

Responsibilities

• Serve as primary contact for client accounts.
• Respond to client inquiries in a timely manner.
• Coordinate with internal teams to resolve client issues.

Skills

Communication

Problem-Solving

Attention to Detail

Client-Focused Mindset

Education

Bachelor’s degree in Business, Communications, or related field

Tools

Microsoft Office Suite

CRM systems

Job description

1 week ago Be among the first 25 applicants

About Us:

At Sphirea Plus, we are dedicated to optimizing logistics and distribution solutions with precision, reliability, and a commitment to excellence. Our team plays a crucial role in the supply chain, ensuring that products are handled efficiently, securely, and with the highest standards. We believe in empowering our employees through growth opportunities, continuous training, and a collaborative work environment

Company Description

About Us:

At Sphirea Plus, we are dedicated to optimizing logistics and distribution solutions with precision, reliability, and a commitment to excellence. Our team plays a crucial role in the supply chain, ensuring that products are handled efficiently, securely, and with the highest standards. We believe in empowering our employees through growth opportunities, continuous training, and a collaborative work environment

Job Description

Job Description

We are seeking a detail-oriented and proactive Client Service Associate to join our team in Dallas, TX. The ideal candidate will serve as a key liaison between our clients and internal departments, ensuring seamless communication and exceptional service delivery. This role is vital to maintaining client satisfaction and supporting long-term business partnerships.

Responsibilities

• Serve as the primary point of contact for assigned client accounts
• Respond to client inquiries in a timely and professional manner
• Monitor service delivery and address issues promptly to ensure client expectations are met
• Coordinate with internal teams to resolve client concerns efficiently
• Maintain accurate client records and documentation
• Prepare and deliver reports on account performance and client feedback
• Assist with onboarding new clients and educating them on our services
• Identify opportunities to enhance client experience and provide feedback for service improvements
  
  

Qualifications

Qualifications

• Bachelor’s degree in Business, Communications, or related field preferred
• Minimum of 2 years of experience in client services, account management, or customer support
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to manage multiple priorities and meet deadlines
• Proficiency in Microsoft Office Suite and CRM systems
• Professional demeanor and client-focused mindset
  
  

Additional Information

Benefits

• Competitive salary: $60,000 – $65,000 per year
• Growth opportunities within a fast-expanding company
• Comprehensive training and ongoing skill development
• Supportive and collaborative work environment
• Paid time off and holidays
• Health, dental, and vision insurance options
• Retirement plan options

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Photography

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