Client Scheduling Coordinator

TEKsystems; Readington Township (NJ); Hybrid; Full time

Job summary

A leading company is seeking an entry-level appointment setter to manage client scheduling efficiently. The role involves high-volume communication with clients, maintaining professional relationships, and reporting trends to leadership. This hybrid position offers competitive pay and comprehensive benefits, including medical insurance and a 401(k) plan.

Benefits

Medical, dental, and vision insurance

401(k) plan with pre-tax and Roth options

Paid time off (PTO), vacation, and sick leave

Qualifications

• 2-4 years of customer service experience.

Responsibilities

• Act as the point of contact during home assessment scheduling.
• Make high volume of outbound calls/emails for appointments.
• Report scheduling trends and issues to leadership monthly.

Skills

Communication

Outlook

Excel

Education

GED/High School diploma

College degree

Job description

Job Responsibilities:

1. Act as the point of contact between the company and clients during the home assessment scheduling process.
2. Make a high volume of outbound calls/emails to secure appointments.
3. Maintain an appointment-setting process that meets the needs of both clients and business partners.
4. Complete all tasks effectively and efficiently using company resources.
5. Focus on details to improve the scheduling experience.
6. Communicate needs and concerns proactively and clearly.
7. Respond to inquiries within 24 hours.
8. Report scheduling trends, issues, and concerns to leadership monthly.
9. Maintain professional communication with all internal and external partners via email, phone, and MS Teams chat.

Skills:

• Strong, service-focused communication skills, both verbal and written.
• Proficiency in Outlook for managing multiple calendars and scheduling.
• Experience with Excel for data entry.

Experience/Education:

• GED/High School diploma or equivalent; college degree or current pursuit is a plus.
• 2-4 years of customer service experience.

Additional Information:

• Entry-level position.
• Pay range: $20.00 - $21.00/hr.
• This is a hybrid role based in White House Station, NJ 08889.
• Application deadline: May 16, 2025.

Benefits include:

• Medical, dental, and vision insurance.
• Critical illness, accident, and hospital coverage.
• 401(k) plan with pre-tax and Roth options.
• Voluntary life insurance for employees and dependents.
• Short and long-term disability insurance.
• Health Savings Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Paid time off (PTO), vacation, and sick leave.

About TEKsystems:

TEKsystems is a leading provider of business and technology services, helping accelerate business transformation for over 80,000 employees working with more than 6,000 clients worldwide. We are committed to building tomorrow by delivering impactful business outcomes and making positive contributions to our communities. TEKsystems and TEKsystems Global Services are part of Allegis Group.

We are an equal opportunity employer and consider all applications without regard to race, sex, age, or other protected characteristics.