Client Resolution Specialist

Indydio; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Indydio in Indianapolis is hiring a Client Resolution Specialist to manage client accounts, respond to requests, coordinate vehicle release activities, and ensure accurate documentation.

This onsite Monday-Thursday role with remote Fridays runs 8:00 am–5:00 pm (or 8:00 am–4:30 pm with a 30-minute lunch). The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced environment while coordinating with clients and vendors.

Qualifications

• Call center or customer service experience.
• Strong communication skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail.
• Problem-solving skills.
• Comfortable working with clients and vendors.
• Experience with data entry and documentation.
• Automotive or finance experience preferred.

Responsibilities

• Manage client accounts and requests
• Communicate with clients and vendors
• Coordinate vehicle release activities
• Process payments and required documentation
• Research information and resolve issues
• Update account records and status
• Handle high-volume communication
• Prioritize multiple tasks and deadlines

Skills

Call center

Communication

Multitasking

Attention to detail

Problem solving

Vendor communications

Data entry

Automotive/finance

Job description

Now hiring for an Indianapolis Client Resolution Specialist

Responsibilities

• Manage client accounts and requests


• Communicate with clients and vendors


• Coordinate vehicle release activities


• Process payments and required documentation


• Research information and resolve issues


• Update account records and status


• Handle high-volume communication


• Prioritize multiple tasks and deadlines

Qualifications

• Call center or customer service experience


• Strong communication skills


• Ability to multitask in a fast-paced environment


• Strong attention to detail


• Problem-solving skills


• Comfortable working with clients and vendors


• Experience with data entry and documentation


• Automotive or finance experience preferred

This position is onsite Monday-Thursday and remote on Fridays. Hours are 8a-5p or 8a-4:30 with a 30-minute lunch.