Client Reporting Senior Analyst- Global Credit Operations

Bank of America Corporation; Plano (TX); On-site; USD 110,000 - 145,000; Full time

Job summary

Bank of America Corporation is seeking an experienced reporting and analytics professional to lead automated BI solutions across business lines. You will design and maintain ETL workflows, work with large datasets, and translate business needs into scalable data insights.

Key tools include Alteryx, Tableau/Power BI, and Microsoft Copilot for AI-enhanced analytics. This on-site role in Plano, TX offers 40 hours per week and opportunities to drive data-driven decisions company-wide.

Qualifications

• 5+ years of experience in reporting, data analytics, BI, or related field.
• Advanced SQL experience with large and complex datasets.
• Proficiency with Alteryx for data transformation, workflow automation, and reporting.
• Experience leveraging AI tools (e.g., Microsoft Copilot) to boost analytics and efficiency.
• Advanced experience with Tableau and/or Power BI and Microsoft Excel.
• Experience developing automated reports, dashboards, scorecards, and data-driven insights.
• Experience translating business requirements into technical reporting solutions.

Responsibilities

• Leads development of automated BI solutions for one or more lines of business.
• Designs and maintains ETL processes from various databases into usable, governed tables.
• Analyzes disparate data sources including relational structures and data cubes.
• Ensures on-time delivery while following procedures and quality guidelines.
• Collaborates with stakeholders to translate business needs into technical specs.
• Documents metadata, workflows, and desktop procedures for audits and reuse.
• Contributes in cross-functional teams with regular project updates.

Skills

SQL

Alteryx

Copilot AI

Tableau

Power BI

Excel

ETL

Data Visualization

Education

High School Diploma

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

This job is responsible for providing reporting support including leading the development work for automated reporting solutions serving one or more lines of business or business disciplines. Key responsibilities include developing and maintaining systems of knowledge delivered via easy to navigate automated self-serve business intelligence solutions. Job expectations include working with business partners to understand client needs, creating solutions to meet those needs and leading aspects of the end to end development and deployment of the required reporting and analytical solutions.

LOB Description

GCO (Global Credit Operations): Responsible for the fulfillment, servicing and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients as well as leasing and trade products.

Responsibilities

• Leads critical aspects in the development and maintenance of innovative automated business intelligence solutions, supporting data-driven business decisions
• Designs, develops, and maintains automated data Extract, Transform, and Load (ETL) processes from various database platforms, storing data in 'Fit for Use' relational tables
• Leads analysis of disparate database sources including relational structures, dimensional data models, and cubes
• Ensures on-time delivery of work while following established procedures and quality guidelines
• Partners with business stakeholders to translate business requirements into technical specifications
• Creates and maintains required standard documentation including metadata, detailed workflows documenting program, and desktop procedures
• Works collaboratively in a cross-functional team, processing information from colleagues and providing routine updates during meetings related to projects

Required Qualifications

• 5+ years of experience in reporting, data analytics, business intelligence, or a related field.
• Advanced SQL experience with large and complex datasets.
• Proficiency with Alteryx for data transformation, workflow automation, and reporting.
• Experience leveraging AI tools such as Microsoft Copilot, or comparable solutions to improve analytics and operational efficiency.
• Advanced experience with Tableau and/or Power BI and Microsoft Excel.
• Experience developing automated reports, dashboards, scorecards, and data-driven business insights.
• Experience translating business requirements into technical reporting and data solutions.
• Strong analytical, problem-solving, communication, presentation, and stakeholder-management skills.

Role Potential

This role an Individual Contributor role, however it has the potential of becoming a leadership role: Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, elevate and debate issues. People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills

• Automation
• Data Mining
• Data Quality Management
• Data Visualization
• Technical Troubleshooting
• Agile Practices
• Business Acumen
• DevOps Practices
• Reporting
• Technical Documentation
• Change Management
• Continuous Improvement
• Innovative Thinking
• Production Support
• Technical Strategy Development

Minimum Education Requirement

High School Diploma / GED / Secondary School or equivalent

Shift

1st shift (United States of America)

Hours Per Week

40

Privacy Statement

https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily on our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact Learn about the six areas that guide Bank of America's efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in the success.

Our Values Learn about our four values that represent what we believe.

Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency