Client Relationship & Task Coordinator (Hybrid)

JMARK - IT Support and IT Services; Springfield (MO); On-site; USD 42,000 - 66,000; Full time

Job description

JMARK is an IT managed services provider with offices in Springfield, Missouri, and Tulsa, Oklahoma, and a full‑time remote workforce across the country.

We’re seeking a Client Relationship Manager I – a detail‑oriented professional who can manage tasks efficiently while maintaining high‑quality client interactions.

Duties and Responsibilities

• Task Obliteration Mastery: crush tasks and maintain to‑do lists with speed and precision.
• Team Collaboration: work closely with the team to ensure smooth client interactions.
• Appointment Setting: manage calendars and schedule client appointments.
• Written Communication: craft clear and engaging written messages for clients.
• Triage Incoming Tickets: prioritize and route tickets to the correct team members.
• Processing Quick Quote Requests: provide accurate pricing information swiftly.
• Adhere to Department Workflow Processes: follow established workflow processes for consistent client service.

Requirements

• Detail‑oriented with a proven track record of task management.
• Exceptional appointment scheduling skills, navigating multiple calendars and time zones.
• Strong written communication abilities.
• Client relationship skills – ability to connect with internal team and clients personally.
• Team player who thrives in a collaborative environment.

Perks and Benefits

• Unlimited coffee.
• Flexible hybrid work environment.
• Office space with a collaborative culture.
• 100% premium health care coverage for employees.
• Opportunities for personal and professional growth.

Ready to bring your task‑destroying skills to our team? Apply today – we’re excited to see what you can bring to JMARK.