Client Relationship Specialist - Irvine, CA

Advisor Talent Solutions; Irvine (CA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Group Life and AD&D insurance

401k with company match

PTO + birthday off

Wellness benefits

Job summary

BML Wealth Management, based in Irvine, CA, seeks a Client Relationship Specialist to manage scheduling, document collection, and front desk support. The role emphasizes client care, CRM accuracy, and teamwork within a busy office environment.

The ideal candidate will coordinate appointments, back up reception duties, and assist with seminars, while maintaining strong client relationships and ensuring smooth daily operations. This is an on-site position with benefits and growth opportunities.

Qualifications

• 2+ years in a professional office environment.
• Excellent verbal and written communication.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively and support front desk operations.

Responsibilities

• Calendar management: set, reschedule and confirm appointments.
• Follow up on cancelled appointments and reschedule to the calendar.
• Obtain required documents from prospects prior to visits.
• Answer phones and greet prospects and clients.
• Assist with seminars/workshops setup and cleanup.
• Maintain CRM data entry and database accuracy (Redtail).
• Assist clients with issues and account inquiries.
• Maintain both paper and electronic filing systems.
• Order office supplies and track inventory.
• Back up Front Desk as needed.

Skills

Office experience

Communication

Organization

Customer service

Tools

Microsoft Office

CRM: Redtail

Job description

Position:Client Relationship Specialist - Irvine, CA

Location:

Irvine, CA

Remote Status:

On-Site

Position: Client Relationship Specialist

Firm: BML Wealth Management

Location: Irvine, CA

Overview:

BML Wealth Management is a retirement planning and wealth management firm located in Irvine, CA. We believe everyone should be able to live the retirement they’ve always wanted. As a trusted financial advisor in Irvine, helping clients in Orange County plan for and achieve their retirement goals is our #1 priority. Our team of professionals provides personalized financial planning services to help our clients.

We are seeking an experienced Client Relationship Specialist to join our reputable financial firm. You will oversee client scheduling, ensuring all appointments are efficiently managed and rescheduled per the firm’s standards. This team-oriented role works closely with the Front Desk and regularly provides back up support.

What You’ll Do:

• Calendar management, including setting, rescheduling and confirming appointments
• Regularly follow up with cancelled appointments in accordance with BML’s follow-up standards to reschedule and return appointments to the calendar
• Assist in obtaining required documents from prospects prior to their scheduled office visits, ensuring all necessary information is received and available for the advisor and team
• Serve as back up to answering the phones & greet prospects and clients in a friendly, warm manner
• Assist with the preparation and organization of seminars and workshops, including set-up and clean-up before and after events
• Maintain the firm’s CRM system (Redtail) through accurate data entry and database management
• Assist clients with issues, concerns and account inquiries
• Maintain office filing system, both paper and electronic
• Order office supplies and keep track of inventory
• Back up Front Desk as needed

What We’re Looking For:

• 2+ years’ experience in a professional office environment
• Sales experience is a plus!
• Demonstrates proficiency and confidence working across various platforms and operating systems; Microsoft Office and CRM (Redtail)
• Collaborative team player willing to assist others
• Demonstrates exceptional organizational skills by efficiently managing multiple client requests and prioritizing time sensitive tasks
• Excellent communication skills; both verbal and written delivered with a sincere and caring attitude
• Exhibits meticulous attention to detail and a commitment to accuracy
• Skilled in building strong, trust-based relationships with clients by providing attentive, personalized service and guidance
• Self-starter who takes initiative and works well independently
• Demonstrates strong integrity and a commitment to ethical conduct, especially when handling confidential client information and financial matters
• Thrive in a “time sensitive” environment and adaptable to change without affecting the quality of work

What You’ll Get:

• $25.00/hour - $30.00/hour based on experience + bonus potential
• Medical, dental and vision insurance
• Group Life and AD&D insurance
• 401k with company match
• PTO + birthday off
• Wellness benefits

Schedule:

• Monday-Friday, 8:30am-5:30pm
• Some evenings required for client events

Presented by Advisor Talent Solutions

Advisor Talent Solutions, part of the AE Management, LLC family of companies, supports independent advisor businesses with their hiring needs. We are not the employer for this position. If you are selected, your employer will be the hiring business. Our team is your main point of contact initially and will guide you through the application process.