Client Relationship Manager - New Jersey and Philadelphia

Lenovo; Jersey (GA); Remote; USD 150,000 - 210,000; Full time

Job summary

Lenovo is seeking a Corporate Client Manager to manage and grow strategic customer relationships, driving revenue across portfolio offerings and advancing sales opportunities within assigned accounts. This role acts as the primary customer interface, orchestrating internal resources and specialists to deliver end-to-end solutions.

This position involves 50% travel across New Jersey and Philadelphia and is remote on EST, with a focus on building executive-level relationships (e.g., CIOs, IT

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 8+ years of experience with enterprise technology sales.
• 5+ years of experience selling infrastructure solutions to enterprise and public sector organizations.

Responsibilities

• Manage and grow strategic customer relationships across portfolio offerings.
• Act as the primary customer interface, orchestrating internal resources to deliver end-to-end solutions.
• Build executive-level relationships with CIOs and IT leadership and maintain long-term customer trust.

Skills

Executive relationships

Strategic account management

Enterprise technology sales

Infrastructure solutions sales

CIO/IT leadership engagement

Education

Bachelor’s degree or equivalent

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

About The Position

The Corporate Client Manager is responsible for managing and growing strategic customer relationships, driving revenue across portfolio offerings and identifying, developing, and advancing sales opportunities within assigned accounts. This role acts as the primary customer interface, orchestrating internal resources and specialists to deliver end-to-end solutions.
This position involves 50% travel across New Jersey and Philadelphia and is otherwise remote on EST.

Key Responsibilities

• Customer Relationship Management
• Serve as the trusted advisor and primary point of contact for assigned clients
• Build executive-level relationships (e.g., CIO, IT leadership)
• Maintain long-term customer trust and ensure delivery against commitments
• Opportunity Identification Pipeline Growth
• Identify and qualify new business opportunities across the portfolio
• Drive opportunity creation and pipeline development aligned to business targets
• Engage customers with consultative conversations to uncover needs and triggers
• Sales Orchestration Deal Progression
• Own early-stage deal progression:
• Identify the right stakeholders within the customer
• Initiate discovery conversations
• Move opportunities to the appropriate stage
• Hand off and collaborate with specialists (ISG, services, etc.) for technical depth
• Ensure smooth coordination across sales, technical teams, and partners.
• Cross-Functional Collaboration
• Work closely with:
• ISG, IDG, SSG specialists
• Solution architects and sales engineers
• Bring in the right expertise at the right time to maximize win probability
• Operate in a “team-sell” model rather than owning the deal solo
• Account Strategy Planning
• Develop and execute account plans aligned to revenue and growth targets
• Track performance metrics (e.g., CPS, pipeline sufficiency, opportunity conversion)
• Prioritize high-value opportunities and strategic initiatives
• Business Outcomes Revenue Ownership
• Own revenue targets for assigned accounts
• Drive growth across:
• New logos and acquisition
• Cross-sell and upsell within existing clients

Required Qualifications

• Bachelor’s degree or equivalent professional experience
• 8+ years of Experience with Enterprise technology sales
• 5+ years of Experience selling infrastructure solutions to Enterprise and Public Sector organizations

Preferred Qualifications

• 10+ years of Experience with Enterprise technology sales
• 10+ years of Experience selling enterprise infrastructure, services, and solutions
• Ability to thrive in a highly matrixed, global organization
• Strong executive presence with consultative selling approach
• Self-starter mindset with the ability to operate independently and drive outcomes
• Proven track record of consistently achieving or exceeding multi-million-dollar quotas
• Strong technical and business acumen, with the ability to position cross-selling opportunities as partnerships
• Experience selling complex solutions across large, matrixed organizations
• Demonstrated success building and maintaining C-level relationships
• Ability to influence across internal stakeholders and customer organizations
• Strong financial acumen, including forecasting, pipeline management, and deal structuring
• Excellent communication, presentation, and negotiation skills
• Highly organized with strong problem-solving capabilities and ability to operate in a fast-paced environment

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.