Client Relationship Manager

The Freeman Company (TFC) Brands; Las Vegas (NV); Hybrid; USD 80,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Job summary

The Freeman Company is seeking a Client Relationship Manager to develop relationships and close inbound exhibit leads. You will grow opportunities with existing accounts by selling additional services and renewing contracts, supporting our Exhibit Sales group. The role offers a hybrid schedule with 2–3 days in-office or on-site.

Ideal candidates have 3+ years of related experience, proven account management, and strong Microsoft Office skills. Travel up to 25% may be required.

Qualifications

• Bachelor’s degree preferred; relevant work experience accepted.
• 3+ years related experience in enterprise exhibit/sales or related field.
• Has proven ability to manage own book of accounts with revenue opportunities around $500k or more.

Responsibilities

• Develop and grow relationships with existing accounts and close inbound exhibit leads.
• Sell Freeman lines including exhibit rental, custom design, carpet, furnishings, AV equipment, and related services.
• Respond to leads promptly and document communications; prepare sales collateral and presentations.
• Entertain clients as needed and negotiate terms of quotes and contracts.
• Attend local/state industry events and supervise on-site as required.
• Prepare reports of business transactions and track travel expenses.

Skills

Client relationship management

Sales

Account management

Negotiation

Communication

Travel coordination

Education

Bachelor’s degree preferred

High School Diploma or equivalent with relevant experience

Tools

Microsoft Office

Job description

About Us

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.

About Us

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The Client Relationship Manager develops relationships and effectively closes inbound exhibit leads. This position grows opportunities with existing accounts by selling additional services, and renewing project contracts year over year. This position will support our Exhibit Sales group under our Growth (Sales) team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week.

Essential Duties & Responsibilities

• Client Relationship Volume - $2.5M or more
• Focuses on sales to organizations within an assigned customer market and/or segment
• Sells all Freeman lines including but not limited to: exhibit rental, custom exhibit design, carpet, furnishings, exhibit installation & dismantle, audio visual equipment and production, global transportation, content development, delivery, and measurement services
• Responds to leads in a timely manner and appropriately documents correspondence
• Prepares sales collateral and makes virtual presentations when necessary. Modifies collateral as required to close the sale
• Entertains clients as necessary
• Quotes prices and credit terms
• Attends local and state industry meetings and functions as directed
• Produces and reviews orders with Guardian team for successful delivery
• Occasionally supervises jobs on site, as required
• Prepares reports of business transactions and keeps sales
• Keeps track of travel expenses and submits travel expense reports as required

Education & Experience

• Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required
• 3+ years related experience
• Has proven the ability to successfully manage their own book of accounts in the profitable production of revenue opportunities totaling approximately $500k or more
• Knowledge of sales systems is required
• Working knowledge of all Microsoft Office Software applications
• Excellent customer service and organizational skills are required
• Has demonstrated consistent above average performance evaluations in previous roles

Travel Requirements

Travel up to 25%

What We Offer

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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