Client Relationship & Financial Solutions Advisor

National Black MBA Association; Tennessee; On-site; USD 29,000 - 36,000; Full time

Job summary

Bank of America in the United States seeks a customer-focused teller to educate clients on self-service options and process transactions efficiently using mobile, online, or ATM channels. You will build relationships, handle cash accurately, and connect clients to solutions that support their financial goals while adhering to laws and bank policies.

Weekend or extended hours may be required at a nearby center.

Qualifications

• Enthusiastic self-starter with strong work ethic and focus on client results.
• Collaborates effectively to meet client needs and build relationships.
• Delivers an experience that improves clients' financial lives.
• Identifies solutions for new and existing clients based on their needs.
• Effective communication and comfort engaging all clients.
• Ability to learn and adapt to new information and platforms.
• Educates clients on using self-service banking options.
• Strong critical thinking and problem-solving skills.
• Follows processes and regulations when serving clients.
• Efficient time and capacity management.
• Weekend and/or extended hours availability.

Responsibilities

• Executes the bank's risk culture and aims for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to do what is right for clients and the bank under laws.
• Grows knowledge by collaborating with experts in banking products.
• Manages branch traffic, appointments, and outbound calls.
• Drives the client experience and cash handling responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in the United States seeks a customer-focused teller to educate clients on self-service options and process transactions efficiently using mobile, online, or ATM channels. You will build relationships, handle cash accurately, and connect clients to solutions that support their financial goals while adhering to laws and bank policies.

Weekend or extended hours may be required at a nearby center.