Client Relationship & Banking Advisor

Bank of America; Las Cruces (NM); On-site; USD 32,000 - 52,000; Full time

Job summary

Bank of America is hiring for a client-focused banking role where you will engage clients in the lobby, educate on self-service options, and process cash transactions accurately. You’ll build relationships, guide customers to solutions, and support cash handling and scheduling tasks.

The position emphasizes a strong work ethic, adaptability, and the ability to work weekends or extended hours as needed to meet client and business goals.

Qualifications

• Proven ability to learn and adapt quickly to new information, technology platforms, and processes.
• Experience identifying client needs and providing appropriate financial solutions.
• Strong communication and relationship-building skills with a client-centric mindset.
• Willingness to work weekends or extended hours as required.

Responsibilities

• Execute bank processes with accuracy and integrity, ensuring compliance with laws and regulations.
• Build relationships with clients to meet financial needs and educate them on self-service options.
• Drive the client experience by guiding customers through transactions and services.
• Manage cash responsibilities and support center traffic, appointments, and outbound calls.
• Collaborate with partners in small business, lending, and investments to grow relationships.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America is hiring for a client-focused banking role where you will engage clients in the lobby, educate on self-service options, and process cash transactions accurately. You’ll build relationships, guide customers to solutions, and support cash handling and scheduling tasks.

The position emphasizes a strong work ethic, adaptability, and the ability to work weekends or extended hours as needed to meet client and business goals.