Client Relationship Banker

Resource Bank; Mandeville (LA); On-site; USD 52,000 - 78,000; Full time

Job summary

Resource Bank is seeking a Relationship Manager to assist customers with opening bank accounts, explain banking services, and prepare application forms. The role reports to the Branch Manager or Chief Retail Banking Officer and involves coordinating with bank personnel to meet customers' financial needs.

The position requires 5+ years in banking, including at least 2 years in Relationship Manager (CSR) duties, and a strong focus on accuracy and customer service.

Qualifications

• High School Diploma (or GED or High School Equivalence Certificate).
• 5+ years of banking (branch) experience, with at least 2 years of Relationship Manager (CSR) related experience.

Responsibilities

• Inform customers of procedures for applying for services such as ATM or debit cards, direct deposit of checks and certificates of deposit.
• Obtain customer information needed for opening accounts or renting safe-deposit boxes.
• Answer customers' questions, and explain available services such as deposit accounts, Online banking, mobile banking, etc.

Skills

Active Listening

Speaking

Reading Comprehension

Mathematics

Critical Thinking

Social Perceptiveness

Education

High School Diploma

Job description

Resource Bank is seeking a Relationship Manager to assist customers with opening bank accounts, explain banking services, and prepare application forms. The role reports to the Branch Manager or Chief Retail Banking Officer and involves coordinating with bank personnel to meet customers' financial needs.

The position requires 5+ years in banking, including at least 2 years in Relationship Manager (CSR) duties, and a strong focus on accuracy and customer service.