Client Relationship Banker

Fashion Studio Magazine; Highlands Ranch (CO); On-site; USD 3,444,000 - 3,720,000; Full time

Benefits offered by this job

Industry-leading benefits

Paid time off

Job summary

Bank of America is seeking a client-focused representative to engage clients in the lobby, educate them on self-service banking, and accurately process cash transactions. The role requires building relationships, understanding client needs, and connecting them with suitable solutions while adhering to regulatory guidelines.

The position supports an in-office environment with responsibilities across customer service, cash handling, and client relationship building, including occasional weekend

Qualifications

• Enthusiastic, motivated self-starter focused on client outcomes.
• Ability to educate clients on self-service banking tools.
• Strong interpersonal skills and compliance with regulations.
• Willingness to work weekends or extended hours as needed.
• Experience in financial services or sales is a plus.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Develop deep conversations to understand client priorities and connect to solutions.
• Grow client experience and manage center traffic and appointments.
• Adhere to laws, regulations, and bank guidelines.

Skills

Customer focus

Relationship building

Communication skills

Problem solving

Time management

Self-service education

Sales-oriented mindset

Education

High School Diploma

Bachelor's Degree

Job description

Bank of America is seeking a client-focused representative to engage clients in the lobby, educate them on self-service banking, and accurately process cash transactions. The role requires building relationships, understanding client needs, and connecting them with suitable solutions while adhering to regulatory guidelines.

The position supports an in-office environment with responsibilities across customer service, cash handling, and client relationship building, including occasional weekend