Client Relationship Advisor - Banking Solutions

Bank of America; Eden Prairie (MN); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Industry-leading benefits

Paid time off

Resources and support for employees

Job summary

Bank of America in Minnesota is hiring for a frontline client specialist to educate clients on self-service tools and process cash transactions. You will build relationships, understand client goals, and connect them with banking solutions. The role emphasizes adherence to laws and strong customer focus.

This position requires effective communication, adaptability to technology platforms, and availability on weekends or extended hours as needed in a collaborative, in-office environment.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates to build relationships and meet client needs.
• Able to educate clients on self-service banking solutions.
• Strong communication skills and comfortable engaging all clients.
• Adaptable to new information and technology platforms.
• Capable of working weekends or extended hours as needed.

Responsibilities

• Execute bank risk culture and strive for operational excellence.
• Build client relationships to meet financial needs and goals.
• Follow processes to do what is right for clients and the bank, within laws and regulations.
• Grow knowledge by partnering with experts in small business, lending, and investments.
• Manage center traffic, appointments, and outbound calls effectively.
• Drive the client experience and manage cash responsibilities.

Skills

Customer focus

Strong work ethic

Relationship building

Communication

Problem solving

Time management

Education

High School Diploma

Bachelor's degree or business-related associate’s degree

Job description

Bank of America in Minnesota is hiring for a frontline client specialist to educate clients on self-service tools and process cash transactions. You will build relationships, understand client goals, and connect them with banking solutions. The role emphasizes adherence to laws and strong customer focus.

This position requires effective communication, adaptability to technology platforms, and availability on weekends or extended hours as needed in a collaborative, in-office environment.