Client Relations Specialist – Growth & Support

Jordan Hansel - State Farm Agent; Little Falls (MN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jordan Hansel - State Farm Agent in Little Falls, MN is seeking an Account Representative to help grow the agency through meaningful customer relations and by connecting client needs with relevant products and services. You will develop leads, schedule appointments, maintain relationships, provide friendly service, and support coverage, billing, and policy changes as needed.

A background in sales and a customer-first mindset are valued, with license reimbursement available and opportunities for

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Relationship management

Marketing aptitude

Communication skills

Customer service oriented

Needs anticipation

Interpersonal skills

Job description

Jordan Hansel - State Farm Agent in Little Falls, MN is seeking an Account Representative to help grow the agency through meaningful customer relations and by connecting client needs with relevant products and services. You will develop leads, schedule appointments, maintain relationships, provide friendly service, and support coverage, billing, and policy changes as needed.

A background in sales and a customer-first mindset are valued, with license reimbursement available and opportunities for