Client Relations Specialist

Lovet Pet Health Care; Surprise (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a growing animal hospital as a Client Relations Specialist, where you will be the first and last point of contact for clients. Your role is crucial in creating positive impressions and building trust with patients. Enjoy a flexible schedule, generous paid time off, and a supportive work environment focused on personal and professional development.

Benefits

Flexible work schedule

3 weeks of Paid Time Off

7 paid holidays

Industry-leading pet care discount

Scrub/uniform allowance

Health, Dental, Vision, and HSA

Paid parental leave

Hands-on training and mentorship

Opportunities for growth

Qualifications

• Strong interpersonal and oral communication skills required.
• Basic office skills such as typing and filing preferred.

Responsibilities

• Greet patients and clients warmly and professionally.
• Update patient records and collect payments.
• Assist clients with pet supply and grooming purchases.

Skills

Interpersonal Skills

Oral Communication

Office Skills

Education

High School Diploma

Job description

Join to apply for the Client Relations Specialist role at Lovet Pet Health Care.

We’re hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal hospital.

Salary: $17 - $21.50 / hour

Benefits of Being Part of the AZPetVet Team:

• Flexible work schedule (4–10-hour shifts); closed on Sundays.
• 3 weeks of Paid Time Off in your first year
• 7 paid holidays
• Industry-leading pet care discount
• Scrub/uniform allowance
• Health, Dental, Vision, and HSA
• Paid parental leave
• Hands-on training and mentorship
• Personal and professional development and opportunities for growth

How You’ll Make a Difference:

• As a Client Relations Specialist (receptionist), you are often the first and last face our clients see. You will help create positive, lasting impressions and build trust and loyalty with patients.
• Greeting patients and clients with a warm, friendly smile and conveying a calm, compassionate, and reassuring demeanor.
• Help answer any questions a client may have, including referring them to another team member if needed.
• Update patient records.
• Collect and process payments.
• Retrieve prescriptions.
• Assist clients with pet supply and grooming purchases.
• Maintain front lobby area in a clean, neat, and orderly manner.

How You’ll Succeed:

• Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion.
• Have strong interpersonal and oral communication skills.
• Have basic office skills such as typing, filing, and professional phone etiquette.
• Have your high school diploma or equivalent (preferred).

Since opening our doors in 1984, the AZPetVet family has grown to include 22 small animal, general practice hospitals in the Greater Phoenix Metro area. Bonded by our commitment to provide WOW service to our clients and patients, we are humbled and honored each day to work alongside such a dynamic and diverse team of professionals. Driven by our core values of collaboration, courage, compassion, and creativity, AZPetVet employees embrace the opportunity to make a difference in our local communities.