Client Relations Specialist

Berkshirejobs; Pittsfield (MA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Bi-lingual encouraged to apply

Job summary

Family Services Agency is seeking a part‑time afternoon assistant in Pittsfield, MA. The role focuses on front-desk calls, administrative tasks, and event support for the Family Resource Center.

The position requires strong MS Word, Publisher, and Excel skills, plus the ability to handle sensitive information with discretion. Applicants should be energetic, welcoming, and service‑minded, with bilingual abilities encouraged.

Qualifications

• Duties include handling phone calls and providing administrative support.
• Customer service orientation is essential for interactions with families.
• Ability to learn and use additional software as needed.

Responsibilities

• Handle phone calls, provide administrative support and assist with meetings/events (13–15 hours/week).
• Assist Family Resource Center tasks as assigned.
• Maintain confidentiality with sensitive information and demonstrate strong teamwork and independence.

Skills

Organizational skills

Interpersonal skills

Customer service

Adaptability

Tools

MS Word

Publisher

Excel

Job description

Family Services Agency, Part-time/Afternoons

18 Degreesis where new beginnings come to light for children and families - join us on our journey into a new day! At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity and inclusiveness to support the needs of our community. Great opportunity to earn a little extra money. If you are energetic, welcoming, inclusive, and customer service driven, we’re looking for you!

• Duties include handling phone calls, administrative assistance and meeting and event assistance. 13-15 hours a week. Must be able to work the first and third Saturday of the month.
• Will work on tasks as assigned for Family Resource Center.
• Successful candidates will have organizational and computer skills including ability to work with MS Word, Publisher, Excel, and learn additional software.
• The ability to handle sensitive information is a must.
• Exceptional customer service andinterpersonal skills, teamwork and the ability to work independently, and flexibility with a can-do attitude.

Great work environment. Bi-lingual candidates encouraged to apply. AA/EOE