Client Relations & Risk Solutions Manager

Willis Towers Watson; United States; Hybrid; USD 66,000 - 124,800; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401(k) with company match

Paid time off

Job summary

Willis Towers Watson is seeking a detailed, client-focused professional to lead internal service processes for property and casualty clients within the Emerging Risk Team. You will manage a substantial book of business, serve as the main client contact, and collaborate with producers and underwriters to deliver tailored insurance solutions.

The role emphasizes relationship management, market analysis, and renewal/quotation support in a hybrid work environment.

Qualifications

• Excellent written and verbal communication.
• Strong customer service and professional demeanor.
• Advanced knowledge of Microsoft Office and office software.

Responsibilities

• Independently manage client relationships and accounts within Emerging Risk Group for venture-backed clients.
• Handle a book of up to $1MM in revenue across ~85 clients.
• Serve as primary client contact for day-to-day service requests.

Skills

Communication

Time management

Microsoft Office

Problem solving

Client relationship management

Training/mentoring

Education

Property and Casualty Insurance license

Job description

Willis Towers Watson is seeking a detailed, client-focused professional to lead internal service processes for property and casualty clients within the Emerging Risk Team. You will manage a substantial book of business, serve as the main client contact, and collaborate with producers and underwriters to deliver tailored insurance solutions.

The role emphasizes relationship management, market analysis, and renewal/quotation support in a hybrid work environment.