Client Relations & Marketing Coordinator

Taxing Authority Consulting Services, PC; Virginia (MN); Hybrid; USD 52,000 - 55,000; Full time

Job summary

Taxing Authority Consulting Services, P.C. is a Virginia law firm focused on serving government entities in managing accounts receivable, tax assessments, and the revenue cycle.

We seek a Client Relations Specialist to support the Client Relations Manager by delivering responsive service, coordinating with internal teams, and executing administrative, marketing, and communication initiatives. Salary range is $52,000–$55,000 per year.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• 2-5 years of experience in client relations, marketing, or related fields.
• Ability to multitask, prioritize deadlines, and work independently in a fast-paced environment.
• High level of professionalism, integrity, accuracy, and attention to detail.
• Excellent written and verbal communication skills.
• Proven ability to handle sensitive and confidential information with discretion and sound judgment.
• Strong collaboration skills and the ability to work effectively across diverse teams.
• Understanding of client retention strategies and customer service best practices.
• High proficiency in Microsoft Office Suite and Adobe Creative Suite.
• Proficiency with graphic design and video production tools, particularly InDesign, After Effects, or similar software.
• Experience with social media management, content management systems, and image editing tools.]

Responsibilities

• Build and maintain positive client relationships through regular, professional communication.
• Serve as a primary point of contact for client inquiries, concerns, and service requests.
• Respond promptly and professionally to client questions, issues, and requests.
• Track, manage, and resolve client concerns to support high levels of satisfaction.
• Coordinate with internal departments to ensure client needs are addressed accurately and efficiently.
• Provide comprehensive administrative support to the Client Relations Manager and team members as assigned, including scheduling, calendar management, client communications, research, and responses to phone and email inquiries.
• Support special projects and proactively contribute to the efficiency and success of departmental operations.
• Plan and coordinate internal and external meetings and events, including scheduling, registration, communications, presentation materials, logistics, and post-event follow-up.
• Oversee event operations, including venue selection, catering, audiovisual setup, registration, surveys, and on-site logistics.
• Draft, proofread, and edit newsletters and other communications for print and digital channels.
• Create visually compelling and well-written presentations and promotional materials for meetings, proposals, events, and other purposes.
• Develop and produce an annual promotional video to support brand awareness.
• Plan, produce, and distribute quarterly educational webinars for clients.
• Co-manage digital communication platforms, including Mailchimp and social media accounts, while maintaining a consistent posting schedule.
• Organize and maintain the company’s visual asset library, including photos, videos, and graphics.
• Manage inventory of branded materials and publications to ensure accuracy and availability.

Skills

Client relations

Communications

Project coordination

Multitasking

Attention to detail

Education

Bachelor’s degree in Business Administration, Marketing, Communications, or related field

Tools

MS Office

Adobe Creative Suite

InDesign

After Effects

Social media management tools

Job description

Taxing Authority Consulting Services, P.C. is a Virginia law firm focused on serving government entities in managing accounts receivable, tax assessments, and the revenue cycle.

We seek a Client Relations Specialist to support the Client Relations Manager by delivering responsive service, coordinating with internal teams, and executing administrative, marketing, and communication initiatives. Salary range is $52,000–$55,000 per year.