Client Relations Manager - Real Estate Focus

Socket.dev; Brandon (MS); On-site; USD 40,000 - 66,000; Full time

Benefits offered by this job

Competitive compensation

Professional development opportunities

Collaborative team environment

Job summary

Weichert, Realtors® Innovations in Brandon, MS is seeking a Client Relations Manager to strengthen connections with prospective, current, and past clients. You will ensure professional communications, timely follow-up, and connect clients with the right real estate professionals throughout their interactions with the company.

The ideal candidate is personable, organized, dependable, and an excellent communicator.

Qualifications

• Experience in client relations, customer service, or related roles is preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Professional, friendly, and customer-focused approach.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities and follow through on commitments.
• Experience using CRM systems or similar business software is preferred.
• Ability to work independently while collaborating with a team.

Responsibilities

• Build and maintain positive relationships with prospective, current, and past clients.
• Serve as a key point of contact for client communications and inquiries.
• Respond to client questions promptly and ensure appropriate follow-up.
• Follow up with prospective clients and leads to support engagement and maintain communication.
• Coordinate client communications and connect clients with the appropriate real estate professional.
• Support client onboarding and help ensure clear information regarding services and next steps.
• Maintain confidential client information and accurate records in company systems.

Skills

Communication

Relationship-building

Customer service

CRM experience

Organizational skills

Multitasking

Education

High school diploma or equivalent

Associate’s or bachelor’s degree in Business, Communications, Marketing, or related field is preferred but not required

Tools

CRM software

Job description

Weichert, Realtors® Innovations in Brandon, MS is seeking a Client Relations Manager to strengthen connections with prospective, current, and past clients. You will ensure professional communications, timely follow-up, and connect clients with the right real estate professionals throughout their interactions with the company.

The ideal candidate is personable, organized, dependable, and an excellent communicator.