Client Relations Manager

Energy Innovation Corp; Milwaukee (WI); On-site; USD 89,000 - 134,000; Full time

Benefits offered by this job

Unlimited PTO

Growth opportunities

Job summary

Civic Solutions Group in Milwaukee, WI is seeking a Client Relations Manager to blend strategic oversight with hands-on client care. You will mentor teams, manage people, and drive the People Management roadmap, while maintaining discretion with sensitive information and clear, efficient communication.

The role emphasizes delivering results in a fast-paced environment, supporting daily operations at the Milwaukee site, and upholding safety protocols.

Qualifications

• Mentor others while delegating appropriately.
• Maintain confidentiality and professional integrity.
• Demonstrated leadership in people management.

Responsibilities

• Trade quick wins for genuinely-flexible fixes when the math favors patience.
• Field curveballs from Milwaukee clients without losing the thread.
• Make peace with metrics-driven ambiguity and ship anyway.
• Steer Civic Solutions Group's People Management roadmap with both nerve and humility.
• Execute core Client Relations Manager duties with accuracy and consistency.
• Follow safety protocols and best practices at all times.
• Support daily operations at our Milwaukee site and keep workflows moving.

Skills

Mentoring

Discretion

People Management

Communication

Communication discipline

Experience 7+ years

Job description

You know Coaching cold; Civic Solutions Group knows general; the Client Relations Manager role in Milwaukee, WI is where those two facts meet. Count it up: 8 years, $89,000 - $134,000, a general charter, and the kind of Civic Solutions Group growth that compounds.

Key Responsibilities

• Trade quick wins for genuinely-flexible fixes when the math favors patience
• Field curveballs from Milwaukee clients without losing the thread
• Make peace with metrics-driven ambiguity and ship anyway
• Steer Civic Solutions Group's People Management roadmap with both nerve and humility
• Execute core Client Relations Manager duties with accuracy and consistency
• Follow safety protocols and best practices at all times
• Support daily operations at our Milwaukee site and keep workflows moving

What You'll Bring

• The patience to mentor without taking over the keyboard
• Professionalism, integrity, and discretion with sensitive information
• Manager mastery of People Management, validated by people who'd hire you again
• Sharp written and verbal communication, tested under scrutiny
• The communication discipline to over-share early and trim later
• Roughly 7+ years operating in a similar Client Relations Manager position

We started Civic Solutions Group in a Milwaukee garage because the general status quo deserved a high-trust reckoning. We look out for one another, and burnout is treated as a problem to solve, not a badge to wear.

The compensation here starts at $89,000 - $134,000, paired with unlimited PTO and a manager committed to your professional growth.

Freshly active this morning, the Client Relations Manager role wants candidates now.