Client Relations Assistant Manager

North American Recovery; West Valley City (UT); Hybrid; USD 60,890,000 - 82,380,000; Full time

Benefits offered by this job

Generous 401(k)

Medical, Dental, Vision, Life

PTO Day 1, Birthday off

Attendance rewards

Mileage reimbursement

Job summary

North American Recovery is seeking a dynamic Client Relationship Manager to join our Utah team in Salt Lake City. You will nurture existing client relationships, visit client locations, and identify opportunities to grow our book of business.

Responsibility includes travel, mileage reimbursement, and representing the agency with integrity and enthusiasm.

Qualifications

• Bachelor’s degree or equivalent experience in a high-level client service or account management role.
• Excellent interpersonal, verbal, and written communication.
• Strong organizational and problem-solving abilities.
• Self-motivated and able to manage multiple priorities.
• Comfortable interacting with executives and decision-makers.

Responsibilities

• Build and maintain strong relationships with existing clients.
• Conduct regular in-person visits to client offices.
• Ensure client satisfaction and address concerns or service needs.
• Identify opportunities to expand services within current accounts.
• Represent the company with professionalism and enthusiasm.
• Collaborate with internal teams to ensure seamless client support.

Skills

Interpersonal skills

Verbal communication

Written communication

Organization

Problem solving

Independence

Education

Bachelor’s degree in Marketing, Business, Public Relations, or related field

Tools

CRM tools

Job description

Job Description

Job Description

Client Relations Assistant Manager (Outside Client Service)

Location: Salt Lake City, UtahCompany: North American Recovery – Utah’s Premier Collection AgencyAbout the RoleNorth American Recovery is seeking a dynamic and professional Client Relationship Manager to join our team. This is a client-facing role focused on maintaining and strengthening relationships with our existing clients while identifying opportunities to grow our book of business. You’ll be the trusted liaison between our agency and the companies we serve, ensuring they receive exceptional service and support.

The position involves approximately 50% in-office work and 50% field visits to client locations. The position will require the use of your own car (you will be reimbursed for mileage and expenses), so you must have a reliable, professional vehicle.

Key Responsibilities

• Build and maintain strong relationships with existing clients.
• Conduct regular in-person visits to client offices.
• Ensure client satisfaction and proactively address any concerns or service needs.
• Identify opportunities to expand services within current accounts.
• Represent North American Recovery with professionalism, integrity, and enthusiasm.
• Collaborate with internal teams to ensure seamless client support.

Qualifications

• Bachelor’s degree in Marketing, Business, Public Relations, or related field OR equivalent experience in a high-level client service or account management role.
• Exceptional interpersonal, verbal, and written communication skills.
• Strong organizational and problem-solving abilities.
• Self-motivated with the ability to work independently and manage multiple priorities.
• Comfortable interacting with executives and decision-makers.
• Proficient in basic computer applications and CRM tools.
• Team-oriented mindset with a proactive approach to client service.

CompensationPay will be based on education, experience, technical expertise, and overall ability to perform the job. The starting pay for this position is $25.00 per hour.

Benefits

• Generous 401(k) retirement plan.
• Medical, Dental, Vision, and Life Insurance.
• Paid Time Off (PTO) begins accruing on Day 1, Hour!.
• Birthday paid day off.
• Excellent attendance rewards – earn up to 6 additional paid days off per year.

Sales Opportunities & Residual IncomeThis role offers exciting sales opportunities, including the potential to earn significant residual income through client growth and reactivation. Successful candidates will have the opportunity to cultivate long-term relationships that generate residual income—making this position not only professionally fulfilling but also financially lucrative.

Equal opportunity employer.