Legal Services Coordinator / Attorney Liaison

North American Recovery; West Valley City (UT); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Job summary

North American Recovery in Utah seeks a polished, assertive Legal Action Coordinator / Attorney Liaison to review all accounts before referral to our attorney for litigation and to provide daily follow-up on cases in the legal process.

You will be the primary liaison between our office and retained attorneys, ensuring timely communication, accurate documentation, asset verification, and efficient case progression, while maintaining compliance with company policies and applicable laws.

Qualifications

• Strong organization and analytical skills.
• Exceptional attention to detail.
• Ability to work with minimal supervision, multitask, prioritize, and meet deadlines.
• Proficient working knowledge of computers.
• Excellent written and verbal communication skills.
• Ability to communicate with attorneys and external partners.

Responsibilities

• Review accounts for legal eligibility and completeness prior to attorney referral.
• Coordinate submission of accounts to attorneys for lawsuit filing.
• Act as the primary liaison between the company and retained attorneys.
• Communicate regularly with attorneys regarding case status, documentation, and requirements.
• Track and follow up on all legal accounts to ensure timely progression through the legal process.
• Coordinate with process servers and constables to ensure proper service of legal documents.
• Conduct verification of assets in preparation for legal action.
• Perform asset searches to identify potential sources for recovery.
• Review and monitor incoming payments on legal accounts for accuracy and proper application.
• Perform balance reconciliations, including principal, interest, fees, and court costs.
• Audit and track legal costs and expenses to ensure accurate reporting and recovery.
• Maintain and analyze status and inventory reports related to legal accounts.
• Identify discrepancies and work with attorneys or internal teams to resolve issues.
• Maintain accurate and up-to-date records of all legal actions, financial activity, and communications.
• Assist in resolving issues or delays related to legal filings or court processes.
• Ensure compliance with company policies and applicable legal requirements.

Skills

Organization

Analytical skills

Attention to detail

Multitasking

Communication

Research and data analysis

Education

Associate degree or related field

Equivalent Experience

Tools

Excel

Job description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance

Legal Action Coordinator / Attorney Liaison

North American Recovery, Utah's premier collection agency, has established an impeccable reputation by providing exceptional service in the area of bad debt recovery over the last 33 years. Our self-motivated employees enjoy working in a fast-paced environment and value challenging and rewarding work.

We are currently seeking a polished, assertive professional to fill a full-time Legal Action Coordinator / Attorney Liaison position in our Salt Lake office.

Position Summary:

As a Legal Action Coordinator / Attorney Liaison, you will be responsible for reviewing all accounts prior to referral to our attorney for litigation, as well as providing daily follow-up on accounts currently in the legal process. This role serves as the primary point of contact between our office and our legal partners, ensuring timely communication, accurate documentation, and efficient case progression.

Key Responsibilities:

• Review accounts for legal eligibility and completeness prior to attorney referral
• Coordinate the submission of accounts to attorneys for lawsuit filing
• Act as the primary liaison between the company and retained attorneys
• Communicate regularly with attorneys regarding case status, documentation, and requirements
• Track and follow up on all legal accounts to ensure timely progression through the legal process
• Coordinate with process servers and constables to ensure proper service of legal documents
• Conduct verification of assets in preparation for legal action.
• Perform asset searches to identify potential sources for recovery, including employment, bank accounts, and property
• Review and monitor incoming payments on legal accounts for accuracy and proper application
• Perform balance reconciliations, including principal, interest, fees, and court costs
• Audit and track legal costs and expenses to ensure accurate reporting and recovery
• Maintain and analyze status and inventory reports related to legal accounts
• Identify discrepancies and work with attorneys or internal teams to resolve issues
• Maintain accurate and up-to-date records of all legal actions, financial activity, and communications
• Assist in resolving issues or delays related to legal filings or court processes
• Ensure compliance with company policies and applicable legal requirements

Qualifications

Skill Requirements:

• Strong organization and analytical skills
• Exceptional attention to detail
• Ability to work with minimal supervision, multitask, prioritize, and meet deadlines
• Proficient working knowledge of computers
• Excellent written and verbal communication skills
• Ability to professionally communicate with attorneys and external partners
• Ability to conduct research and analyze data for verification of asset discovery
• Ability to work effectively as part of a team

Education/Experience.

Associate degree in Paralegal Studies, Legal Studies, Criminal Justice, Business Administration, Accounting, or a related field.

Equivalent Experience

Two to four years of relevant experience in one or more of the following:

• Legal collections
• Litigation support
• Legal assistant/paralegal work
• Attorney liaison or attorney network management
• Collections compliance
• Financial reconciliation or legal accounting

Preferred (Not Required)

• Paralegal Certificate (ABA-approved program preferred)
• Experience with debt collection litigation
• Knowledge of the FDCPA, FCRA, state collection laws, and post-judgment recovery processes
• Proficiency with case management systems and Excel-based reporting

Pay and Benefits

• Pay for this position starts at $22.00/hour, with a maximum of $27.00/hour
• Eligible for a $2.00/hour raise six months from start date and every six months thereafter until you reach the current maximum pay rate.
• Partially paid health and dental insurance
• PTO accruing from day one
• Paid day off on your birthday after one year of employment

Learn more about our company by visiting our website: https://www.North-American-Recovery.com.