Client Program Manager

Colliers Engineering; New York (NY); Hybrid; USD 143,000 - 195,000; Full time

Benefits offered by this job

Medical coverage

Pregnancy leave

Disability insurance

Life insurance

401(k) match

Parental military leave

Education reimbursement

Education resources

Mentorship program

Wellness program

Women’s Organization

Overtime policy

Job summary

Colliers Engineering & Design in New York state is seeking a detail-oriented Client Program Manager to lead complex, multi-disciplinary projects for power and water infrastructure clients. The role offers in-office or hybrid work and requires strong communication and client-relations skills.

You will manage multi-disciplinary teams, oversee proposal development, scheduling, budgeting, and safety, and grow key client relationships while balancing resources to deliver on time and on budget.

Qualifications

• Bachelor's degree in civil engineering is required.
• New York PE license is required (or through reciprocity).
• 12+ years of leading multi-disciplinary teams, including 6+ years PM experience.
• PMP certification is a plus.

Responsibilities

• Ability to manage and grow program clients and their projects.
• Manage multiple multi-disciplinary teams for project delivery including proposal development, project organization, health and safety, subcontract management, scheduling, financial management, and delivery quality.
• Lead technical, cost, and scheduling decisions for interdisciplinary teams to deliver quality projects to our clients.
• Maintain and grow client relationships by understanding specific client needs and work with our team to deliver superior service.
• Work collaboratively with other managers to proactively balance resources, anticipate potential issues and develop appropriate corrective actions to keep projects on schedule, on budget and with high quality.
• Assess and resolve issues and/or conflicts.
• Actively develop and maintain client relationships.

Skills

Leadership

Project management

Communication

Client relationship management

Education

Bachelor's degree in civil engineering

New York PE license (or reciprocity)

Job description

Overview

Colliers Engineering & Design is currently seeking a detail-oriented Client Program Manager to join our infrastructure team in New York state! This role will work in-office or hybrid. Candidates must be located near Rochester, Buffalo, Albany, or Syracuse.

This role offers growing opportunities in New York State and the chance to work with a diverse range of clients. The ideal candidate will become a key member of our high-performing, collaborative team. We value excellent communication skills and the ability to lead and inspire multidisciplinary teams. Project work spans a variety of technical disciplines, primarily for clients in the power industry and those who own or operate water-adjacent infrastructure- such as dams, hydropower facilities, and navigation systems. In this position, you will lead complex projects supported by our team of highly respected subject matter experts.

Responsibilities

• Ability to manage and grow program clients and their projects.
• Manage multiple multi-disciplinary teams for project delivery including proposal development, project organization, health and safety, subcontract management, scheduling, financial management, and delivery quality.
• Lead technical, cost, and scheduling decisions for interdisciplinary teams to deliver quality projects to our clients.
• Maintain and grow client relationships by understanding specific client needs and work with our team to deliver superior service.
• Work collaboratively with other managers to proactively balance resources, anticipate potential issues and develop appropriate corrective actions to keep projects on schedule, on budget and with high quality.
• Assess and resolve issues and/or conflicts.
• Actively develop and maintain client relationships.

Qualifications

• Bachelor's degree in civil engineering is required.
• New York PE (Professional Engineer) license is required (or through reciprocity).
• 12+ years of leading multi-disciplinary teams is required, including 6+ years of project management experience.
• Experience with similar project types is highly preferred but not required.
• Knowledge and technical background in the industry of power and/or water related infrastructure.
• PMP (Project Management Professional) Certification is a plus.
• Ability to work collaboratively and effectively communicate with team members internally and externally.
• Ability to read, write, and understand English for purposes of comprehending written job-related communications and verbal instructions and interactions.

Compensation: $142,900 to $195,300 (depending on qualifications)

What We Offer

At Colliers Engineering & Design, our people are our most important resource. That’s why we are committed to providing all our employees with a safe, comfortable work environment, potential for career advancement, and the ability to impact society through their projects as well as Company sponsored activities.

• company paid medical, dental, and vision coverage
• paid pregnancy disability leave
• short- and long-term disability insurance
• life insurance
• a company-matched 401(k)/Roth
• paid time off that includes parental and military leave
• employee referral and professional license bonuses and a straight time policy that compensates exempt employees for billable hours worked in excess of 40 billable hours within a work week

• reimbursement for education
• a free in-house resource for hundreds of educational and self-enrichment courses
• mentorship program
• wellness program
• Women's Organization and ongoing philanthropic opportunities