Client Program Manager

Orion Innovation; Iselin (PA); Hybrid; USD 144,000 - 176,000; Full time

Benefits offered by this job

Health benefits

Dental & vision

Employer-paid life insurance

Job summary

Orion Innovation is seeking a Client Program Manager in Iselin, NJ. The role focuses on managing scope, schedule, budget, and risk for complex IT projects, using Agile and SAFe practices.

You will develop financial reports, manage client expectations, and coordinate artifacts across multiple teams to drive delivery and growth. The candidate should have a Bachelor's degree in IT/CS/Finance/Business and 3+ years in IT advisory or program management, with strong skills in PowerPoint, Excel, Word,

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Finance, or Business or related field.
• 3+ years of IT advisory, IT transformation, or program/project management experience.
• Experience delivering IT services and systems with agile transformation.

Responsibilities

• Manage scope, schedule, budget and risk for projects.
• Develop and review program artifacts (SOWs, PSWs, requirements, specs).
• Communicate program progress and risks to clients and stakeholders.
• Lead delivery with governance and ensure on-time, within-budget delivery.

Skills

Project management

Agile methodologies

SAFe Scrum

Risk management

Budget tracking

Stakeholder management

Education

Bachelor's degree in IT/CS/Finance/Business

Tools

PowerPoint

Excel

Word

Visio

Job description

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Orion Systems Integrators, LLC in Iselin, NJ seeks Client Program Manager. Responsible for managing the scope, schedule, budget, and risk for the project using emerging technologies such as digital analytics, and AI/ML. Developing financial reports including risk management documentation. Developing, reviewing, and coordinating technical and programmatic artifacts such as: Program Management Plan, Statements of Work, Performance Work Statements, Requirements Documents, Specifications, Strategy Documents, Request for Information, Screening Information Request, Request for Proposals. Developing contract pricing structures, deployment plans, cost & benefits analysis using work breakdown structures, cost accounting principles/financial models etc. Responsible for keeping clients updated on program progress, delivery governance, risks, and mitigation strategies. Managing client expectations and all escalations related to the account, engaging key stakeholders. Responsible for safeguarding Orion’s commitment’s by driving the delivery process in collaboration with the Delivery Head and Managers in the business unit. Growing the portfolio and driving revenues within the Professional Services industry vertical. Responsible for account planning and governance for Client Management Processes. Responsible for identifying business opportunities, presenting innovative concepts to the client, and influencing them to provide additional business based on demonstrated capability and past performance. Assisting client in developing strategies and tailoring recommendations to adhere to acquisition policy and process requirements while meeting development and deployment timelines. Developing and managing complex schedules for multiple projects and initiatives. Providing day-today supervision of one or more projects to achieve the Program Office’s vision. Leading the team and performing liaison activities with upper management and stakeholders. Managing alignment of top-down vision, goals and objectives from business strategy flowing through to successful completion of projects for program objectives. Telecommuting is permitted within commutable distance to the office.

Must possess a Bachelor’s Degree in Information Technology, Computer Science, Finance, Business, or a related field and 3 years of experience in the job offered or in a related IT advisory, IT transformation, or program/project management role. Must also possess experience with (i) supporting the delivery and improvement of IT services and systems; (ii) following Technical Competencies: Technical delivery and agile transformation; IT transformation/complex program management; IT service/delivery management, including shared services; (iii) scheduling and delivering technology implementations that include multiple components with tight interdependence and governance; (iv) delivery efforts that include configurations, release, change and demand management within a fixed budget; (v) PowerPoint, Excel, Word, and Visio; (vi) end-to-end IT delivery, including scoping/sizing a project; providing subject-matter direction and guidance to a team; managing communications with the project sponsors; and managing the delivery of a work stream; (vii) managing the technical aspects of a project from initiation and requirements through design, build, testing, and implementation using Agile and Waterfall; (viii) large-scale, portfolio, program and project management experience; and (ix) Scrum and SAFe including scheduling, budgeting, resource, and quality management. Salary: $160,000.08/year. Benefits: Health, dental, vision; voluntary accident, critical illness, hospital indemnity; employer‑paid life, AD&D, STD, LTD.

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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