Client Portfolio Analyst II — Credit & Collateral

Pathward, N.A.; Sioux Falls (SD); Hybrid; USD 60,000 - 100,500; Full time

Benefits offered by this job

Health insurance

401(k) retirement

Life insurance

Disability benefits

Paid time off

Job summary

Pathward, N.A. is seeking an Account Manager to manage a portfolio of accounts, assist clients with funding requests and servicing issues, and enforce loan agreements, purchase agreements, SOPs, and credit policies.

You will monitor collateral performance, identify red flags, maintain client service, ensure regulatory compliance, process funding, and provide regular reporting. The role is hybrid with onsite locations including Sioux Falls, SD.

Qualifications

• Bachelor's degree or equivalent education
• 3+ years relevant experience
• Detail oriented
• Analytical and instinctive
• Teamwork - willingness to assist team members
• Customer focus and dedication to meeting clients needs

Responsibilities

• Maintain a portfolio of accounts including preventing operational risk rating downgrades, reconciling and funding accounts and performing collection activities.
• Monitor the performance of the loan collateral and support the Account Executives in providing detail of the collateral performance in efforts to make the best credit decisions possible.
• Identify red flags, assess risk, and recommend solutions/findings to the appropriate representatives.
• Maintain outstanding customer service to clients, prospects, account debtors, vendors, and all internal stakeholders.
• Responsible for maintaining compliance with all company and regulatory policies and guidelines.
• Process funding requests, purchase batches, borrowing certs, and client requests.
• Provide all regular and ad hoc reporting requirements.
• Recognize and analyze positive or negative trends on a client by client basis to identify and mitigate potential risks to the bank.
• Address any debtor issues or concerns with the client to find a resolution and secure collateral.
• Effectively balance the needs of the Company and the Client; make timely decisions.
• Manages diverse portfolio of ABL/Factoring with multiple collaterals.
• Other duties as assigned.

Skills

Detail oriented

Analytical

Teamwork

Customer focus

Education

Bachelor's degree or equivalent education

Job description

Pathward, N.A. is seeking an Account Manager to manage a portfolio of accounts, assist clients with funding requests and servicing issues, and enforce loan agreements, purchase agreements, SOPs, and credit policies.

You will monitor collateral performance, identify red flags, maintain client service, ensure regulatory compliance, process funding, and provide regular reporting. The role is hybrid with onsite locations including Sioux Falls, SD.