Client Performance Strategies Facilitator

Allied Solutions LLC; United States; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability coverage

401k options with company match

Three weeks PTO by end of year one

Job summary

Allied Solutions LLC seeks an experienced training facilitator to lead client programs on-site and virtually across the United States and Canada. The role extends to supporting new facilitators and coordinating CPS scheduling with a travel-heavy schedule.

Ideal candidates have 5+ years in corporate training, strong virtual facilitation skills, and familiarity with financial institutions. Certification to train Integrity Solutions will be pursued. 60% travel is anticipated.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience required.
• 1 to 3 years’ experience facilitating Integrity Solutions programs preferred.
• 5+ years facilitating independent or corporate training programs required.
• Comfortable and experienced facilitating Virtually via TEAMS, ZOOM, etc.
• Experience with credit unions and/or financial institutions preferred.
• Professional written and verbal communication skills required.
• This role will attain required certification and licensing to train Integrity Solutions or other partner programs.
• Extensive travel expected, estimated at 60% of the year.

Responsibilities

• Facilitate Client Training Programs On-Site and Virtually.
• Launch and facilitate client training programs for new or established clients at their location of choice.
• Facilitate multi-week virtual training/coaching sessions for clients.
• Occasionally provide program demos for large prospects with the CPS sales team.
• Advance the Allied relationship with key client contacts while on-site with client.
• Support coordination and delivery of facilitation of newly licensed client facilitators for quality control and long-term client success.
• Manage and plan cost efficient travel and coordinate facilitator calendar and scheduling for all CPS Facilitators.
• Provide support and direction to external facilitators engaged by the CPS team, including onboarding, coaching, copyrighting tools, training calendar, and tracking invoices.

Skills

Virtual facilitation

Client communication

Travel coordination

Coaching

Education

Bachelor’s degree or equivalent

Integrity Solutions certification

Tools

TEAMS

ZOOM

Job description

This individual will facilitate various training programs offered and sold by Allied’s Client Performance Strategies business unit; most of which are Integrity Solutions programs. A key focus of this position is to act as an extension of the Allied Solutions client support team before, during, and after facilitation engagements. This role includes extensive travel as clients are located across the United States and Canada.

Job Duties & Responsibilities

Facilitate Client Training Programs On-Site and Virtually

• Launch and facilitate client training programs for new or established clients at their location of choice
• Facilitate multi-week virtual training/coaching sessions for clients
• Occasionally provide program demos for large prospects with the CPS sales team
• Advance the Allied relationship with key client contacts while on-site with client.

Support New Client Facilitators

• Support the coordination and delivery of facilitation of newly licensed client facilitators for quality control and long-term client success. This may include co-facilitation, shadowing, observation, and/or coaching.

Manage Client Performance Strategies Facilitator Scheduling and Support

• Manage and plan cost efficient travel
• Coordinate Facilitator calendar and scheduling for all CPS Facilitators
• Provide support and direction to external facilitators that are engaged by the CPS team. This may include responsibilities such as:
• Onboarding new Allied Trainers
• Coaching on Allied CPS facilitator best practices
• Enhancing Allied facilitator tools and repository
• Coordinating Allied facilitator training calendar
• Tracking and submitting facilitator invoices

Qualifications (Education, Experience, Certifications & KSA)

• Bachelor’s degree or equivalent combination of education and experience required.
• 1 to 3 years’ experience facilitating Integrity Solutions programs preferred.
• 5+ years facilitating independent or corporate training programs required.
• Comfortable and experienced facilitating Virtually via TEAMS, ZOOM, etc.
• Experience with credit unions and/or financial institutions preferred.
• Professional written and verbal communication skills required.
• This role will attain required certification and licensing to train Integrity Solutions or other partner programs.
• Extensive travel expected, estimated at 60% of the year.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

We offer our employees a robust compensation package! Our comprehensive benefits include:

• medical insurance coverage
• dental insurance coverage
• vision insurance coverage
• 100% company-paid life and disability coverage
• 401k options with company match
• three weeks PTO by the end of the first year

Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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