Client Performance Strategies Facilitator

Allied Solutions, LLC; Northern (KY); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Company-paid life and disability

401k with company match

Three weeks PTO

Job summary

Allied Solutions, LLC seeks an experienced Client Training Facilitator to deliver Integrity Solutions programs and support the CPS team across the US and Canada. The role emphasizes on-site and virtual facilitation, client relationship growth, and collaboration with sales for large prospects.

The position requires 5+ years in training, plus travel readiness and certification to train Integrity Solutions or partner programs.

Qualifications

• Bachelor’s degree or equivalent.
• 1–3 years’ experience facilitating Integrity Solutions programs preferred.
• 5+ years facilitating independent or corporate training programs; virtual facilitation via TEAMS/ZOOM.
• Experience with credit unions and/or financial institutions preferred.
• Professional written and verbal communication skills required.
• Certification/licensing to train Integrity Solutions or partner programs will be attained.
• Extensive travel anticipated (about 60% of the year).

Responsibilities

• Facilitate Client Training Programs On-Site and Virtually.
• Launch and facilitate client training programs at client locations.
• Lead multi-week virtual training/coaching sessions for clients.
• Demo programs for large prospects with the CPS sales team.
• Nurture Allied relationships with client contacts while on-site.
• Support New Client Facilitators and coordinate facilitator scheduling.
• Plan cost-efficient travel and manage facilitator invoices.

Skills

Communication skills

Facilitation

Virtual facilitation

Travel coordination

Education

Bachelor’s degree or equivalent

Tools

TEAMS

ZOOM

Job description

This individual will facilitate various training programs offered and sold by Allied’s Client Performance Strategies business unit; most of which are Integrity Solutions programs. A key focus of this position is to act as an extension of the Allied Solutions client support team before, during, and after facilitation engagements. This role includes extensive travel as clients are located across the United States and Canada.

Job Duties & Responsibilities:

• Facilitate Client Training Programs On-Site and Virtually
• Launch and facilitate client training programs for new or established clients at their location of choice
• Facilitate multi-week virtual training/coaching sessions for clients
• Occasionally provide program demos for large prospects with the CPS sales team
• Advance the Allied relationship with key client contacts while on-site with client.
• Support New Client Facilitators
• Support the coordination and delivery of facilitation of newly licensed client facilitators for quality control and long-term client success. This may include co-facilitation, shadowing, observation, and/or coaching.
• Manage Client Performance Strategies Facilitator Scheduling and Support
• Manage and plan cost efficient travel
• Coordinate Facilitator calendar and scheduling for all CPS Facilitators
• Provide support and direction to external facilitators that are engaged by the CPS team. This may include responsibilities such as: Onboarding new Allied Trainers Coaching on Allied CPS facilitator best practices Enhancing Allied facilitator tools and repository Coordinating Allied facilitator training calendar Tracking and submitting facilitator invoices

Qualifications (Education, Experience, Certifications & KSA):

• Bachelor’s degree or equivalent combination of education and experience required.
• 1 to 3 years’ experience facilitating Integrity Solutions programs preferred.
• 5+ years facilitating independent or corporate training programs required. Comfortable and experienced facilitating Virtually via TEAMS, ZOOM, etc.
• Experience with credit unions and/or financial institutions preferred.
• Professional written and verbal communication skills required.
• This role will attain required certification and licensing to train Integrity Solutions or other partner programs.
• Extensive travel expected, estimated at 60% of the year.

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more.

Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To view our privacy statement click here To view our terms and conditions click here

When you join Allied Solutions, you are part of a company that’s been recognized for its commitment to making an impact. Allied has been ranked by Forbes as one of America's Best Midsize Employers. Allied's customer service team has received the Center of Excellence certification by BenchmarkPortal for eight consecutive years. And in 2022, Allied was honored with a Spirit United award, acknowledging our 13-year relationship with United Way of Central Indiana.

As Allied continues to expand into new markets and reach new clients, opportunities to join the company and advance your career grow as well. Allied continually invests in learning and development resources to help you build new skills and advance your career.

Come grow with us!