Client Partner – Strategic Accounts

Xceedance; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health coverage

Generous PTO and paid holidays

401(k) with company match

Professional development opportunities

Job summary

Xceedance is seeking a Client Partner for Strategic Accounts in the New York City Metro Area. This role demands 10+ years in the insurance industry, a strong technical background, and proven client management experience. The successful candidate will enhance relationships with sophisticated clients and ensure satisfaction while driving service delivery. The position offers competitive compensation, comprehensive health benefits, generous PTO, and opportunities for professional development. Join a team passionate about innovation and client success.

Qualifications

• 10+ years of experience in commercial insurance or reinsurance.
• Strong background in claims, underwriting, or actuarial disciplines.
• Proven success in managing senior-level client relationships.

Responsibilities

• Build and maintain relationships with stakeholders at assigned clients.
• Collaborate with internal teams to drive sustainable growth.
• Lead governance sessions and performance reviews with clients.

Skills

Insurance technical expertise

Client management experience

Business development

Negotiation skills

Excellent communication

Education

Bachelor’s degree

MBA or equivalent experience

Professional designation like CPCU or ARe

Job description

About the job

Client Partner – Strategic Accounts (New York City Area)

Practice: Reinsurance & Excess and Surplus Lines

Location: Hybrid – New York City Metro Area

About the Role: The Strategic Accounts team at Xceedance is seeking a Client Partner to join our Reinsurance and Excess & Surplus Lines practice. This is a highly visible role responsible for leading relationships with some of the industry’s most sophisticated insurance and reinsurance clients. The ideal candidate will bring a blend of deep technical insurance experience and commercial acumen, serving as a trusted advisor and strategic growth partner.

What You’ll Do: As a Client Partner, you will own the client relationship end-to-end—driving satisfaction, retention, and growth while ensuring seamless service delivery and alignment with client priorities.

Core Responsibilities:

• Build and maintain strong, trusted relationships with senior stakeholders at assigned clients.
• Serve as the primary relationship owner for complex, high-value accounts within the Strategic Accounts portfolio.
• Understand client strategy, operations, and pain points to anticipate needs and design value-driven solutions.
• Manage the successful delivery of services by aligning client expectations with Xceedance capabilities and ensuring quality execution.
• Collaborate with internal delivery, business development, and solutioning teams to expand engagements and drive sustainable growth.
• Lead governance sessions, performance reviews, and executive briefings with assigned clients.
• Represent Xceedance as an industry thought leader at events, conferences, and professional forums.
• Partner with the Strategic Leadership team on budgeting, forecasting, and long‑term account planning.

What We’re Looking For: We’re seeking a strategic, relationship‑oriented professional who combines strong insurance or reinsurance technical expertise with proven business development and client management experience.

Qualifications & Experience:

• 10+ years of progressive experience in the primary commercial, excess, and surplus lines insurance or reinsurance industry.
• Background in a technical discipline such as claims, underwriting, actuarial, product management, or IT.
• Experience with complex sales or business‑to‑business engagements, including negotiation and executive‑level communication.
• Strong preference for candidates with reinsurance or excess & surplus lines expertise.
• Proven success in developing and managing long‑term client relationships at senior levels.
• Excellent communication and presentation skills with the ability to influence across organizations.
• Entrepreneurial and self‑motivated, able to work independently while collaborating effectively across teams.
• Comfortable working remotely with frequent client engagement in‑person; travel up to 25%, including international travel as needed.

Education & Professional Designations

• Bachelor’s degree required; MBA or equivalent experience preferred.
• Professional designations such as CPCU, ARe, or similar are highly desirable.
• Familiarity with insurance technology solutions and digital transformation trends is a plus.

What You Can Expect: At Xceedance, we cultivate a culture of trust, ownership, and growth. You’ll work alongside experienced industry professionals who are passionate about innovation and client success.

We offer:

• Competitive, market‑driven compensation
• Comprehensive health, dental, and vision coverage from day one
• Generous PTO and paid holidays, including family leave
• 401(k) with company match
• Professional development opportunities, mentoring, and industry engagement support

EEO Statement

Xceedance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.