Client Partner - Retail (Northern California)

Slalom Build; San Francisco (CA); On-site; USD 171,000 - 256,500; Full time

Benefits offered by this job

Health insurance

401(k) with match

Parental leave

Well-being reimbursement

Discounted insurance options

Job summary

Slalom is seeking a Client Partner to lead and grow a $1-3M+ portfolio within Retail and Consumer Goods in Northern California. You’ll build executive relationships, shape account strategy, deliver complex solutions, and partner with sales and delivery teams to drive growth and outcomes.

You’ll mentor delivery teams, steer multi-workstream programs, and advocate for clients while expanding Slalom’s footprint in the market.

Qualifications

• Experience leading and growing client accounts in consulting or IT services.
• Ability to build and execute account plans in partnership with sales and delivery leaders.
• Strong executive communication, storytelling, and relationship-building skills.

Responsibilities

• Grow and manage a $1-3M+ portfolio across Retail and/or Consumer Goods clients.
• Deliver complex solutions on direct engagements with 60%+ utilization target.
• Build and deepen executive-level client relationships while driving long-term growth.
• Develop and execute account strategies across existing and new clients.
• Lead proposals, pursuits, negotiations, and deal execution with cross-functional teams.
• Shape and oversee outcome-based consulting solutions addressing client challenges.
• Lead complex engagements and transformational programs across multi-workstreams.
• Mentor pursuit and delivery teams through collaboration and guidance.
• Partner with Slalom practices and alliances to drive pipeline and revenue.

Skills

Account management

Business development

Executive relationships

Contract negotiation

Job description

You’ll join Slalom’s Northern California team as part of our Retail and Consumer Goods practice, partnering closely with clients to shape strategy, drive transformation, and deliver meaningful business outcomes. You’ll collaborate with cross-functional Slalom teams, including Client Partners, Sales Executives, and practitioners across technology and business consulting disciplines, to build and grow lasting client relationships.

In this role, you’ll work alongside leaders and delivery teams to bring innovative solutions to market, solve complex business challenges, and expand Slalom’s presence across Retail and Consumer Goods accounts. You’ll also play a key role in mentoring teams, fostering collaboration, and contributing to the continued growth of the practice.

What You’ll Do

A Client Partner builds close relationships with a portfolio of clients by engaging and understanding their strategic priorities and business objectives. The main responsibilities are focused on representing Slalom’s consulting and technology services, setting account strategy, delivering solutions, leading teams, driving sales, and growing a meaningful portfolio in a high-opportunity market.

• Grow and manage a $1-3M+ portfolio across Retail and/or Consumer Goods clients
• Deliver complex solutions on direct engagements – this role will carry a utilization target of 60%+
• Build and deepen executive-level client relationships while driving long-term account growth
• Develop and execute account strategies across existing and new clients
• Lead proposals, pursuits, negotiations, and deal execution in partnership with cross-functional teams
• Shape and oversee outcome-based consulting solutions that address client challenges and create new opportunities
• Lead and contribute to complex engagements and transformational programs
• Orchestrate and coach pursuit and delivery teams through collaboration and mentorship
• Partner across Slalom practices and alliance ecosystems to drive pipeline and revenue growth
• Maintain strong industry awareness and apply Retail and Consumer Goods expertise to client engagements

What You’ll Bring

• 8+ years of experience leading and growing client accounts within a consulting or IT services environment
• Proven success managing and expanding large accounts or portfolios
• Experience building and executing account plans in partnership with sales and delivery leaders
• Strong background in contract negotiation, including NDAs, MSAs, and SOWs
• Executive presence with exceptional communication, storytelling, and relationship-building skills
• Experience leading teams across the full project lifecycle, including delivery oversight and consultant performance management
• Proven experience leading complex, multi-workstream programs from initiation through delivery, ensuring alignment to business objectives, timelines, budgets, and measurable outcomes.
• Demonstrated ability to proactively manage program risks, dependencies, stakeholder expectations, and executive communications to drive successful delivery across cross-functional teams.
• Retail and Consumer Goods industry expertise, with an established Northern California network preferred
• Ability to shape and sell solutions across areas such as digital commerce, transformation, cloud, AI or data & analytics
• Experience working within partner-led or alliance-driven sales motions
• Strong problem-solving, conflict management, and decision-making capabilities
• A hands‑on, collaborative leadership style with a track record of driving outcomes across complex engagements

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well‑being‑related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for San Francisco is $171,000 to $256,500. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us: [e-mail]. Please note, this recipient is not a contact to support recruitment inquiries beyond this purpose.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of this selection process. Please advise the talent acquisition team or contact [e-mail] if you require accommodations during the interview process.