Lead Business Analyst – P&C Insurance Policy Administration

Majesco; Northern (KY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Employer-funded HSA with high-deduct

401(k)

Paid time off

Paid holidays

Parental leave

Job summary

Majesco in the United States is seeking a Lead Business Analyst for P&C Policy Administration, operating remotely in the USA. You will guide requirements across policy administration workstreams, partnering with business, product, and technical delivery teams to translate complex insurance needs into clear, actionable solutions.

This role emphasizes structured analysis, clear acceptance criteria, and strong collaboration to deliver high-quality Majesco Policy implementations across policy

Qualifications

• 5+ years as Business Analyst in P&C insurance.
• Strong understanding of P&C policy administration, rating, and underwriting.
• Experience with policy administration platforms; Majesco preferred.
• Experience in insurance software implementations, modernization, or transformation.
• Ability to translate complex processes into clear functional requirements.
• Experience with Agile backlog management and SIT/UAT.
• Excellent analytical, facilitation, and communication skills.
• Ability to manage competing priorities and drive resolution.

Responsibilities

• Lead requirements gathering and validation for P&C policy administration implementations.
• Translate business needs into user stories and acceptance criteria.
• Collaborate with business, product, and technical teams to define solutions.
• Support policy configuration across lifecycle, rating, underwriting, and processing.
• Manage and refine Agile backlogs for development readiness.
• Define test scenarios and support SIT and UAT activities.
• Facilitate stakeholder sessions to align on priorities and decisions.
• Identify opportunities to simplify processes and reduce rework.

Skills

Business analysis

P&C insurance

Agile delivery

Requirements gathering

JIRA

Stakeholder communication

Tools

JIRA

Job description

Majesco isn’t just riding the AI wave – we’re leading it for the P&C, L&AH, and Pension & Retirement markets. Born in the cloud and built with an AI-native vision, we’ve reimagined the insurance and pension core as an intelligent platform that enables insurers and pension & retirement providers to move faster, see farther and operate smarter. As leaders in intelligent SaaS solutions, we’ve embedded AI and Agentic AI throughout our robust product portfolio of core, underwriting, loss control, distribution, digital solutions, and pension & retirement administration so our customer can reimagine their business with real-time business insights, optimized operations, and enhanced business outcomes. Everything we build is designed to strip away complexity and let our clients focus on what matters: delivering exceptional products, experiences, and long-term financial security for policyholders and plan participants.

In a world where change is constant, our native-cloud SaaS platform empowers insurers, MGAs, and pension & retirement providers with the agility to adapt to evolving risk, regulation, and market expectations, modernize operating models, and accelerate innovation at scale. With 1400+ implementations and more than 375 customers worldwide, Majesco is the AI-native solution trusted to power the future of insurance and pension & retirement. Break free from the past and build the future of insurance

At Majesco, this means joining a team leading the insurance and retirement industry through the AI revolution. You’ll collaborate with experienced leaders and global teams building and scaling AI-native solutions that solve complex, real-world challenges - where innovation moves from concept to production, decisions carry real weight, and execution matters. If you’re looking for a place where your expertise is trusted, your judgment is valued, and your work helps define what’s next for intelligent insurance and retirement technology, Majesco is where that work happens.

Lead Business Analyst – P&C Insurance Policy Administration | Remote USA
Location: Remote – United States

Are you an experienced P&C Insurance Business Analyst who knows how to turn complex business needs into solutions delivery teams can execute? Join our implementation services team and help insurance organizations modernize policy administration through high-quality Majesco Policy implementations.

As a Lead Business Analyst, you will lead requirements and analysis across P&C policy administration workstreams, partnering closely with business stakeholders, product teams, and technical delivery teams. You will bring structure to complex requirements, translate insurance workflows into clear functional solutions, and help teams deliver with greater speed, quality, and predictability.

What You Will Do

You will own business analysis activities for assigned implementation workstreams and create the clarity teams need to move from requirements to delivery.

• Lead requirements gathering, analysis, documentation, and validation for P&C policy administration implementations
• Translate business needs into user stories, functional requirements, workflows, and clear acceptance criteria
• Partner with business, product, and technical teams to define practical policy administration solutions
• Support Majesco Policy implementation and configuration across policy lifecycle, rating, underwriting, and policy processing workflows
• Manage and refine Agile backlogs to keep requirements clear, prioritized, and ready for development
• Conduct impact analysis and maintain traceability across requirements, testing, and implementation
• Define test scenarios and support system integration testing (SIT) and user acceptance testing (UAT)
• Facilitate working sessions that align stakeholders on requirements, priorities, dependencies, and decisions
• Identify opportunities to simplify processes, reduce rework, and improve implementation outcomes

What You Bring

You combine strong P&C insurance knowledge with hands-on experience translating business needs into technology solutions.

• 5+ years of Business Analyst experience, including experience within Property & Casualty insurance
• Strong understanding of P&C insurance processes, including policy administration, rating, and underwriting
• Hands-on experience with policy administration platforms; Majesco experience is strongly preferred
• Experience supporting insurance software implementations, system modernization, or transformation programs
• Ability to translate complex business processes into clear functional and system requirements
• Experience working in Agile delivery environments, including backlog refinement, sprint planning, and tools such as JIRA
• Experience supporting SIT and UAT and working closely with business and technical teams through implementation
• Strong analytical, facilitation, communication, and documentation skills
• Ability to manage competing priorities and drive requirements to resolution

Bonus Points

You’ll bring additional value if you have experience with:

• ISO and/or NCCI circulars, regulatory updates, or insurance product changes
• Translating ISO/NCCI changes into business, functional, or system requirements
• Majesco Policy implementations within commercial or personal lines P&C environments

What Success Looks Like

Success means giving delivery teams clear, actionable requirements before development begins. You will help reduce ambiguity and rework, surface issues earlier in the implementation lifecycle, and keep business and technical teams aligned on what needs to be delivered.

Your work will directly contribute to stronger implementation quality, more predictable delivery, and policy administration solutions that meet client business needs.

Why Join Us

This role gives you the opportunity to deepen your P&C and Majesco expertise while taking meaningful ownership of complex implementation work.

• Work remotely within the United States
• Contribute to enterprise P&C policy administration modernization programs
• Take ownership of high-impact business analysis workstreams
• Work directly with experienced insurance, technology, and implementation professionals

As a member of a rapidly growing and dynamic organization, the successful candidate must be flexible and willing to take on new tasks and responsibilities as business needs evolve. The company reserves the right to vary, change, or update job duties and responsibilities based on business requirements. This role may require shifting priorities, learning new technologies, and contributing to projects outside of the initial scope.

What Majesco Offers:

Majesco is committed to equal pay and transparency. The annual base salary range for this position is $80,000 - $110,000.

Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Majesco considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions.

At Majesco, we offer a comprehensive employee benefits package with most coverage starting on day 1. Our benefits package includes, but is not limited to: Medical, dental & vision insurance; employer-funded HSA coordinating with a high-deductible health plan; FSA; short-term/long-term disability; Life/AD&DD insurance; 401(k), flexible time off, paid sick days & 11 paid holidays; paid parental/bonding leave; career anniversary leave and other voluntary benefits.