Client Partner - Capital Markets

Infosys; Charlotte (NC); On-site; USD 180,000 - 280,000; Full time

Job summary

Infosys is seeking a Client Partner to drive strategic growth within its Capital Markets portfolio. This leadership role steers the client relationship, shaping long-term value through Infosys's digital, cloud, and AI-led transformations.

The role oversees a high-impact account with P&L responsibility, acting as a strategic advisor, architecting account strategy, and accelerating modernization while unlocking new business opportunities.

Qualifications

• Bachelor's degree or foreign equivalent; 11+ years of experience or 3 years in lieu of education with strong sales/relationship management.
• Significant business development and account management experience.
• Experience interacting with C-level client contacts and leading proposals.

Responsibilities

• Manage client relationships and drive revenue within the Capital Markets portfolio.
• Own opportunity management: Prospect-Evaluate-Propose-Close.
• Collaborate with delivery stakeholders to fulfill commitments and governance.
• Develop account plans, pricing decisions, and GTM solutions for the account.
• Lead pre-sales, proposals, presentations, negotiations, and alliances with vendors.

Skills

Client relationship management

Business development

Account management

Proposal creation

Leadership

Communication

Education

Bachelor's degree or foreign equivalent

Job description

Infosys is seeking a Client Partner to drive strategic growth within its Capital Markets portfolio. This leadership role serves as the primary steward of the client relationship, shaping long-term value creation across the assigned account. Working closely with Senior Client Partners and Group Managers, the Client Partner will architect and execute a forward-looking account strategy that aligns client priorities with Infosys's digital, cloud, and AI-led transformation capabilities. Typically overseeing a single high-impact account or a key portfolio segment with $30-$50 million in P&L responsibility, the Client Partner acts as a strategic advisor-championing innovation, accelerating digital modernization, advancing AI-driven solutions, orchestrating cross-functional delivery excellence, and unlocking new business opportunities that elevate client outcomes while fueling Infosys's broader growth agenda.

Role Description

• Client relationship management and business development: manage client relationships, build a portfolio up to $30-50M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
• Conduct research as well as competitor analysis, as well as conducting client presentations, estimation efforts and proposals and negotiations
• Collaborate with the Delivery Manager to address all people or infrastructure related issues that may be affecting the delivery of the project vis‑à‑vis the specific client.
• Balance different projects running for the client that may involve different delivery managers or horizontal competency units' resources.
• Taking Go-to-market solutions to accounts within the account scope -responsible for driving revenues from Go-to-market solutions being sponsored by the business unit.
• Work closely with the Solutions Leader to build customized solutions pitches for the target account and driving the revenues and delivery of these solutions to the account scope
• Build an Account Plan for the account scope - with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed
• Pricing decisions within the scope of the Master Services Agreement
• Pre-sales proposal support for new business development outside of account scope
• Provide necessary input for building future alliances with relevant product vendors

About Infosys Capital Markets

Infosys partners with capital markets firms across asset & wealth management, retirement services, investment banking, and market infrastructure to drive end-to-end transformation. We help clients respond to key industry shifts, generational wealth transfer, demand for personalized experiences, product innovation, resiliency, M&A, and AI-driven scale by modernizing data estates, leveraging cloud, and adopting AI-led capabilities. Combining deep domain expertise, skilled professionals, and advanced technologies, we build resilient, scalable platforms aligned with ESG goals and regulatory compliance. Infosys is recognized as a Leader in Capital Markets IT Services and Wealth & Asset Management. Our focus: enabling agility, innovation, and sustainable growth while elevating client, advisor, and investor experiences.

Required Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the relevant industry/vertical
• Track record of interacting and building relationships with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications

• Knowledge of industry specific go-to-market solutions
• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship