Client Partner

Persistent Systems; Raleigh (NC); On-site; USD 150,000 - 190,000; Full time

Job summary

Persistent seeks a seasoned Client Partner with deep Pharma/CRO experience to grow strategic relationships in the Tri-State area or Raleigh, NC. You will expand accounts, identify revenue opportunities, and engage with C-level stakeholders across pharma, biotech, and CROs.

The ideal candidate holds a Bachelor's in Life Sciences or related field, 12–18+ years in sales, account management, or business development, and a strong regional network capable of driving multi-year growth.

Qualifications

• Bachelor's degree in Life Sciences or related field required.
• 12–18+ years of experience in Sales, Account Management, Client Partner, or Business Development roles.
• Proven experience managing and growing large Pharmaceutical, Biotech, or CRO accounts.
• Strong network within the Tri-State Life Sciences ecosystem.
• Experience selling technology services, consulting services, digital transformation, engineering, data, or outsourcing solutions.
• Demonstrated success in farming accounts and consistently achieving revenue growth targets.

Responsibilities

• Strategic Account Growth: Own and grow strategic Pharma/CRO client relationships within the assigned territory.
• Executive Relationship Management: Build trusted relationships with C-level executives and business stakeholders.
• Business Development: Generate pipeline and drive revenue growth from existing accounts, lead opportunity qualification, solutioning discussions, and negotiations.

Skills

Pharma sales

Account management

Executive relationship management

Business development

Education

Bachelor's degree in Life Sciences or related field

Job description

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 23 sequential quarters of growth with $422.5M in Q3 FY26 revenue, up 4.0% Q-o-Q and 17.3% Y-o-Y growth. Our 26,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We won the 2025 ISG Star of Excellence™ Award for AI and Data Excellence and were named a Leader in the Everest Group Talent Readiness for Next-generation Data, Analytics and AI Services PEAK Matrix® Assessment 2025.

Our company fosters a values-driven and people-centric work environment that enables our employees to:

• Accelerate growth, both professionally and personally
• Impact the world in powerful, positive ways, using the latest technologies
• Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
• Unlock global opportunities to work and learn with the industry’s best

Let’s unleash your full potential at Persistent !

About the role:

Location: Tri-State Area (New Jersey, New York, Connecticut) or Raleigh, NC

Industry Focus: Pharmaceuticals, Contract Research Organisations (CROs), Life Sciences

We are seeking a seasoned Client Partner with deep experience in the Pharmaceutical and/or CRO ecosystem and a proven track record of growing strategic client relationships within the Tri-State region or Raleigh, NC. The ideal candidate is a farmer with strong sales acumen, capable of expanding existing accounts, identifying new revenue streams, and building long-term executive relationships across pharmaceutical, biotech, and CRO organizations.

The successful candidate will possess a strong understanding of one or more Pharma/CRO value-chain areas, including Commercial, Clinical Development, Supply Chain, Manufacturing, Regulatory, Pharmacovigilance, and Digital Transformation.

What you'll do:

Strategic Account Growth

• Own and grow strategic Pharma/CRO client relationships within the assigned territory.

• Develop multi-year account plans focused on revenue growth, wallet share expansion, and customer retention.

• Identify white-space opportunities across business units and geographies.

• Drive cross-selling and up-selling of consulting, digital, data, AI, cloud, and outsourcing services.

Executive Relationship Management

• Build trusted relationships with C-level executives and business stakeholders.

• Act as a strategic advisor to customer leadership teams.

• Facilitate executive reviews, business planning discussions, and innovation workshops.

Business Development

• Generate pipeline and drive revenue growth from existing accounts.

• Lead opportunity qualification, solutioning discussions, proposal development, and negotiations.

• Collaborate with industry SMEs, delivery leaders, and solution architects to create differentiated value propositions.

Industry Expertise

The candidate should bring expertise in one or more of the following areas:

Commercial Pharma - Sales & Marketing Operations / Patient Engagement / CRM Platforms (Veeva, Salesforce) / Market Access & Pricing / Customer Data Platforms / Omnichannel Commercial Excellence

Clinical & R&D - Clinical Trials Operations / Decentralized Clinical Trials (DCT) / Clinical Data Management / Clinical Analytics / Site Management / Electronic Data Capture (EDC) /CRO Service Models

Supply Chain & Manufacturing - Demand Planning / Inventory Optimization / Distribution & Logistics / Cold Chain Operations / Manufacturing Execution Systems (MES) / Serialization & Track-and-Trace / Quality & Compliance

Regulatory & Safety - Pharmacovigilance / Regulatory Submissions / Labeling Operations / Quality Management Systems / GxP Compliance

Digital & Data Transformation - AI and Advanced Analytics / Data Platforms / Cloud Transformation / Digital Patient Solutions / Intelligent Automation / Real-World Evidence (RWE) / Generative AI in Life Sciences

What You'll bring:

• Bachelor's degree in Life Sciences, Pharmacy, Biotechnology, Business, or related discipline.

• 12–18+ years of experience in Sales, Account Management, Client Partner, or Business Development roles.

• Proven experience managing and growing large Pharmaceutical, Biotech, or CRO accounts.

• Strong network within the Tri-State Life Sciences ecosystem.

• Experience selling technology services, consulting services, digital transformation, engineering, data, or outsourcing solutions.

• Demonstrated success in farming accounts and consistently achieving revenue growth targets.

• Strong executive presence and stakeholder-management skills.