Client Partner

Infosys; Chicago (IL); On-site; USD 150,000 - 210,000; Full time

Job summary

Infosys is seeking a Client Partner in the Healthcare vertical. The person will lead all client interfaces within the assigned account scope and, with the Senior Client Partner / Group Managers, build an account plan for client management.

The Client Partner typically handles a single account or part of a large account with a $30MM to $50MM P&L. This role emphasizes strong relationship management, business development, and governance, with a focus on delivering value to healthcare clients

Qualifications

• Bachelor's degree or foreign equivalent; 11+ years of experience in sales/relationship management.
• Significant business development and project management experience.
• Experience in the healthcare industry/vertical.
• Track record of interacting with C-level client contacts.
• Hands-on experience with proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication, and presentation skills.
• Wide variety of IT and business consulting engagement experience.
• Authorized to work in the United States without employer sponsorship.

Responsibilities

• Client relationship management and business development: manage client relationships, build a portfolio up to $30-50M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
• Account planning and governance: Create the account plan, including the required relationships, opportunities to be pursued, price decisions, etc.

Skills

C-level relationships

Sales / relationship management

Proposal development

Leadership

Communication skills

Presentation skills

Industry knowledge

Education

Bachelor's degree or foreign equivalent

Job description

Infosys is seeking a Client Partner in the Healthcare vertical. The person will lead all client interfaces within the assigned account scope and, along with the Senior Client Partner / Group Managers, build an account plan for client management. Usually, the Client Partner handles a single account or part of a large account with a P&L of $30MM to $50MM.

Role Description

• Client relationship management and business development: manage client relationships, build a portfolio up to $30-50M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
• Account planning and governance: Create the account plan, including the required relationships, opportunities to be pursued, price decisions, etc.

About Infosys Healthcare

At Infosys, we understand the industry drivers of healthcare outcomes, optimized cost, and evolving compliance needs well and have aligned our services strategy to support healthcare organizations navigate their digital journey of tomorrow. While increased cost of care, industry consolidation, and regulatory compliance are a few of the challenges faced by healthcare companies, they are in parallel gearing up to leverage the Next Gen Technologies around Automation, AI, Analytics, and digital experience. Organizations can thrust growth across the value chain through advanced technology-supported business strategy.

Required Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience.
• Experience in the relevant industry/vertical.
• Track record of interacting and building relationships with C-level client contacts.
• Hands-on experience with proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication, and presentation skills.
• Wide variety of IT and business consulting engagement experience.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications

• Knowledge of industry-specific go-to-market solutions
• Good understanding of industry-specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.