Client Operations Lead — HealthTech Coding & Quality

KODE Health; United States; On-site; USD 95,000 - 120,000; Full time

Job summary

KODE Health is looking for a Client Operations Director to serve as the primary liaison between hospital clients and the medical coding operations team. This role requires strong medical coding expertise combined with relationship management skills to drive client satisfaction and operational efficiency.

The ideal candidate will be responsible for managing the coding team, ensuring quality, resolving operational issues, and maintaining regulatory compliance. If you have a commitment to delivering exceptional service in the healthcare space, we encourage you to apply!

Qualifications

• A client-focused healthcare professional with strong interpersonal skills.
• Experience in managing client relationships with a deep coding knowledge.
• Proven ability to deliver exceptional service.

Responsibilities

• Serve as the primary point of contact for clients and manage relationships.
• Monitor coding productivity and ensure quality standards.
• Prepare monthly performance reports and track KPIs.

Skills

Medical coding expertise

Relationship management skills

Clear communication

Operational acumen

Job description

KODE Health is looking for a Client Operations Director to serve as the primary liaison between hospital clients and the medical coding operations team. This role requires strong medical coding expertise combined with relationship management skills to drive client satisfaction and operational efficiency.

The ideal candidate will be responsible for managing the coding team, ensuring quality, resolving operational issues, and maintaining regulatory compliance. If you have a commitment to delivering exceptional service in the healthcare space, we encourage you to apply!