Client Operations Intern

Evolving Solution Services; Jacksonville (FL); On-site; USD 24,796 - 30,307; Full time

Job summary

NLP Logix is seeking a motivated Client Operations Intern to join our team for the Fall 2026 semester in Jacksonville, FL. You will gain hands-on experience supporting real-world AI, ML, analytics, and technology solutions while working alongside experienced professionals.

This internship is ideal for students interested in technology, client support, data analysis, and problem-solving. The role offers mentorship, exposure to dashboards and platforms, and opportunities to learn across teams.

Qualifications

• Currently a Junior or Senior pursuing a bachelor’s degree, preferably in Business Administration, Computer Science, Information Systems, Data Analytics, or another related field.
• Strong technical aptitude and problem-solving skills.
• Excellent written communication skills with strong attention to grammar and detail.
• Ability to follow direction and work independently once a task is understood.
• Strong organizational skills and the ability to track multiple assignments and deadlines.
• A positive, collaborative, and team-oriented attitude.
• Curiosity and a willingness to learn unfamiliar technologies and systems quickly.
• Comfort working in a fast-paced, entrepreneurial, and open-door environment.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Availability to work up to 30 hours per week during the Fall 2026 semester.

Responsibilities

• Assist with troubleshooting client-reported support issues.
• Help monitor and maintain the long-term health of client technology solutions.
• Refresh Tableau dashboards and review solution data for accuracy and performance.
• Review model health, solution security, and other operational indicators.
• Run and analyze Azure Kusto Query Language, or KQL, queries to identify trends and potential issues.
• Assist with compiling metrics, trends, and performance information for monthly client Service Review meetings.
• Maintain clear and timely updates within the NLP Logix support ticketing system.
• Document troubleshooting steps and resolutions for common support issues.
• Collaborate with Client Operations team members and other internal stakeholders.
• Learn and use technology platforms such as Microsoft Teams, JIRA, Zendesk, Confluence, Tableau, and Azure.

Skills

Technical aptitude

Written communication

Organizational skills

Team collaboration

Time management

Education

Pursuing bachelor's degree

Tools

Microsoft Word

Excel

PowerPoint

Tableau

Azure

JIRA

Zendesk

Confluence

Teams

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Client Operations Intern

Intern Jacksonville, FL, US

3 days ago Requisition ID: 1043

Client Operations Intern – Fall 2026

Internship Dates: September 8, 2026 – December 11, 2026
Schedule: 20 - 30 hours per week
Compensation:$20.00 per hour

About the Internship

NLP Logix is seeking a motivated and detail-oriented Client Operations Intern to join our team for the Fall 2026 semester.

This internship is a strong opportunity for a student who is interested in technology, client support, data analysis, and problem-solving. You will gain hands-on experience supporting real-world artificial intelligence, machine learning, analytics, and technology solutions while working alongside experienced professionals in a fast-paced, collaborative environment.

The ideal candidate is organized, task-oriented, curious, and comfortable investigating problems. You do not need to know every system on day one, but you should be eager to learn, ask thoughtful questions, and take ownership of assigned work.

What You’ll Do

• Assist with troubleshooting client-reported support issues.
• Help monitor and maintain the long-term health of client technology solutions.
• Refresh Tableau dashboards and review solution data for accuracy and performance.
• Review model health, solution security, and other operational indicators.
• Run and analyze Azure Kusto Query Language, or KQL, queries to identify trends and potential issues.
• Assist with compiling metrics, trends, and performance information for monthly client Service Review meetings.
• Maintain clear and timely updates within the NLP Logix support ticketing system.
• Document troubleshooting steps and resolutions for common support issues.
• Collaborate with Client Operations team members and other internal stakeholders.
• Learn and use technology platforms such as Microsoft Teams, JIRA, Zendesk, Confluence, Tableau, and Azure.

What You’ll Gain

• Hands-on experience supporting client-facing technology and analytics solutions.
• Exposure to artificial intelligence, machine learning, cloud technology, and data visualization.
• Experience using professional support, ticketing, documentation, and collaboration platforms.
• Opportunities to strengthen your technical troubleshooting and analytical skills.
• Experience communicating findings, documenting solutions, and working across teams.
• Mentorship and practical experience in a growing technology organization.

Qualifications

• Currently a Junior or Senior pursuing a bachelor’s degree, preferably in Business Administration, Computer Science, Information Systems, Data Analytics, or another related field.
• Strong technical aptitude and problem-solving skills.
• Excellent written communication skills with strong attention to grammar and detail.
• Ability to follow direction and work independently once a task is understood.
• Strong organizational skills and the ability to track multiple assignments and deadlines.
• A positive, collaborative, and team-oriented attitude.
• Curiosity and a willingness to learn unfamiliar technologies and systems quickly.
• Comfort working in a fast-paced, entrepreneurial, and open-door environment.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Availability to work up to 30 hours per week during the Fall 2026 semester.

About NLP Logix

NLP Logix is an artificial intelligence and technology consulting company that helps organizations apply machine learning, advanced analytics, automation, and data-driven solutions to complex business challenges.

Our interns work on meaningful assignments, collaborate with experienced professionals, and gain practical exposure to the systems and processes used to support real client solutions. We are looking for students who are ready to learn, contribute, and build valuable experience for their future careers.

NLP Logix is an Equal Opportunity Employer.

NLP Logix participates in E-Verify. Employment eligibility will be verified after an offer of employment has been accepted and Form I-9 has been completed, in accordance with federal requirements.

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