Client Onboarding & Compliance Specialist

Sequoia Financial Group; Dublin (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Concord Sequoia Financial Group seeks an Account Opening Specialist to support advisor teams and clients by processing all new account opening requests with accuracy and adherence to policies. You will handle retirement, joint, individual, trusts, and corporate accounts, ensuring timely completion and minimizing re-work, while maintaining compliance across custodians and internal procedures. Strong communication and system skills are essential.

Qualifications

• 2+ years in service or support, preferably financial services/banking.
• Excellent communication and organizational skills.
• Proficient with Microsoft Office suite and typing.
• Able to learn and use multiple systems and platforms.

Responsibilities

• Provide outstanding support to advisor teams, clients, and colleagues.
• Process new account requests accurately per SLAs.
• Handle various account types including retirement, Joint, Individual, Trusts, Corporate, Business, and Charitable accounts.
• Understand and process account investment options and custodian requirements.
• Review custodial systems and ensure complete, compliant new account packages.
• Document work with detailed notes and explanations.

Skills

Communication skills

Organizational skills

MS Office/Typing

Ability to learn multiple systems

Education

Bachelor’s degree in finance or business

Tools

Salesforce

Schwab

Fidelity

Job description

Concord Sequoia Financial Group seeks an Account Opening Specialist to support advisor teams and clients by processing all new account opening requests with accuracy and adherence to policies. You will handle retirement, joint, individual, trusts, and corporate accounts, ensuring timely completion and minimizing re-work, while maintaining compliance across custodians and internal procedures. Strong communication and system skills are essential.