Client Onboarding Analyst — Intermediate (Onsite)

Citi; New York (NY); On-site; USD 54,000 - 74,000; Full time

Benefits offered by this job

On-site role

Structured working environment

End-to-end product knowledge

Cross-functional exposure

Global network access

Job summary

Citi is seeking an Officer, Client Onboard Intermediate Analyst in Hong Kong to join its TTS onboarding team. You will manage end-to-end account opening and maintenance, handle document processing, and ensure timely, accurate execution while staying compliant with internal and regulatory guidelines.

The role emphasizes collaboration with internal teams, continuous learning, and progress toward greater responsibility within a global banking institution.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Clear written and spoken English for internal stakeholders.
• Ability to handle high volumes of structured, detail-oriented work.
• Proficiency with Microsoft Office applications for tracking tasks.
• Ability to work independently and in teams, prioritising under pressure.
• Capable of handling escalated or urgent cases professionally.

Responsibilities

• Manage end-to-end account opening and maintenance processes.
• Handle document processing and scanning with high accuracy.
• Monitor service levels and adjust processes to meet targets.
• Coordinate with internal teams to resolve queries and communicate clearly.
• Maintain compliance with policies and regulatory guidelines.
• Identify workflow improvements to enhance accuracy and efficiency.
• Develop knowledge of onboarding products and procedures for colleagues.

Skills

Bachelor's degree

Fluent English

Time-sensitive work

Microsoft Office

Independent and team work

Communication with stakeholders

Education

Bachelor's degree or equivalent

Job description

Citi is seeking an Officer, Client Onboard Intermediate Analyst in Hong Kong to join its TTS onboarding team. You will manage end-to-end account opening and maintenance, handle document processing, and ensure timely, accurate execution while staying compliant with internal and regulatory guidelines.

The role emphasizes collaboration with internal teams, continuous learning, and progress toward greater responsibility within a global banking institution.