Client Marketing Specialist

Sperling Interactive; Salem (MA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Retirement plan

Paid vacation

Medical

Job summary

Sperling Interactive in Salem, Massachusetts is seeking a Client Marketing Specialist to be the central point of contact between our clients and the agency. You’ll translate client needs into marketing strategies and coordinate with designers, developers, writers and the search team to bring ideas to life.

This in-person role requires strong relationship skills, curiosity, and top-notch writing and communication.

Qualifications

• 1–2 years minimum in a marketing position with client-facing responsibilities.
• Ability to build and maintain solid working relationships is essential.

Responsibilities

• Serve as the central point of contact between clients and Sperling Interactive.
• Coordinate with designers, developers, writers and the search team to execute tasks.
• Ensure projects are delivered on time and on budget while maintaining client satisfaction.
• Help manage day-to-day operations of the office and project workflows.

Skills

Curiosity

Active listening

Relationship building

Project leadership

Social media

Organization

Communication

Writing skills

Google Ads

Google Analytics

MS Office

Digital media

Self-motivation

Time management

Job description

The Client Marketing Specialist is the central point of contact between the client and Sperling. Our clients rely on us to handle their marketing needs from A-Z. They consider Sperling a very meaningful part of our marketing team and not just a vendor. In some cases, we are actually both the marketing team and agency for our client. They do everything from interfacing with the client on a regular basis to helping develop the overall strategy to managing and executing the supporting tactics. You will be supported by an amazing team that will take the client needs you discover and bring them to life.

What is it like to work here?

Our team is HIGHLY collaborative. Our work product is better because we rely on each other's strengths, experience and expertise. Sperling’s culture of open collaboration works better when we are all in the office together. Sperling Interactive has over 500 different clients in a wide variety of sectors (Travel & Tourism, High End Home, Education, Healthcare, Non-Profit and Food). This is great because it keeps things interesting. Without question, the people that work here are all about doing the right thing, filled with passion and like beating out the competition by delivering solutions that get our clients results. We are family-friendly and care about our employees. We are a fast growing company having been named to the Inc 5000 list as one of the 5000 fastest growing privately held companies in the US for five straight years.

Must have skills:

• Insatiable curiosity. You must want to understand how ALL the dots connect for our clients (not just marketing needs). How does marketing integrate with sales, merchandising, operations, etc. The more we understand, the more problems we can solve.
• Strong listening skills. You need to hear what is and what is not being said.
• The ability to build strong relationships. As the central point of contact, you will need to ingratiate yourself with both our external and internal clients (aka our staff).
• An innate sense of urgency that motivates you to lead projects to fruition.
• Leadership skills. You will often be leading meetings, initiatives and projects that need someone to take point.
• Proficiency in all of the major social media platforms.
• You have to be truly organized. It is mandatory in order to properly utilize our project management software.
• Confidence, passion and belief in what you do and recommend.
• Excellent writing skills.
• Great communication, customer service and problem-solving skills.
• Solid knowledge of Google Ads and Google Analytics.
• Proficient to expert in Microsoft Office Suite
• Wide knowledge of all forms of media and digital best practices.
• Self-motivated and able to work in a fast-paced environment.

Requirements

one (1) to two (2) years minimum in a marketing position where you have been executing much of the above. You don’t have to have experience in absolutely everything listed but the ability to build and maintain solid working relationships is a must. Part of our commitment to you is to teach and share so that you grow. You will learn a lot from our staff. We have some very seasoned marketers who enjoy collaborating and working to deliver the best products possible.

Benefits

• competitive salary based on experience
• a retirement plan
• paid vacation
• medical

This is an in-person job. Reliably commute or planning to relocate before starting work (Required), The primary job of the Client Marketing Specialist will be to work with our clients and the marketing team to execute tasks. The Client Marketing Specialist will interact directly with our clients to ensure projects are delivered on time and on budget. The Client Marketing Specialist will work directly with all employees including designers, developers, writers and the search team to ensure production runs smoothly. In addition to project management the person selected for this position will also be responsible for ensuring the day to day operations run as smoothly as possible around the office. The candidate should have strong organizational skills and communication skills. Graphic design experience not required but is a major plus. Experience working with the Adobe Suite of software also a major plus.

About Sperling

Sperling is a marketing company based in Salem, Massachusetts (10 miles North of Boston). We specialize in web design and development, search engine optimization, photography, print design, branding and social media. For more information on Sperling Interactive or to see some of our work visit www.sperlinginteractive.com. Sperling is a part of Arketi Group, a nationally recognized integrated marketing and public relations agency with nearly 100 employees across its Atlanta, Philadelphia and Greater Boston offices.