Client Manager – Water Services

NextGenEnergyJobs; Andover (MA); On-site; USD 150,000 - 210,000; Full time

Job summary

Woodard & Curran seeks a senior leader to grow its municipal water practice across drinking water, wastewater, and related resources in the Northeast. You will act as a trusted advisor to public-sector clients, shaping strategy, budgets, and capital planning while expanding services and regional footprint.

You will guide proposals, shape scopes and schedules, mentor staff, and foster cross-functional collaboration to deliver high-quality outcomes and enduring client partnerships.

Qualifications

• 10-20 years of municipal water experience across wastewater, stormwater, drinking water, or water resources consulting.
• Bachelor’s degree in environmental or civil engineering from an accredited program.
• Strong understanding of municipal decision-making including budgets, boards/commissions, capital planning, procurement, regulatory drivers, and funding programs.
• Ability to understand client needs and project delivery and identify opportunities to add value over time.
• Credibility with public-sector clients and ability to build relationships with engineers, operators, public works leaders, utility directors, and municipal stakeholders.
• Technical strength with interest in broader leadership including client strategy, business development, and regional growth.
• Growth potential without needing an existing book of business but with ambition, emotional intelligence, and initiative.
• People-focused and collaborative mindset with creativity and energy for solving complex municipal challenges.

Responsibilities

• Grow the municipal water practice across drinking water, wastewater, stormwater, and water resources in the Northeast.
• Serve as a trusted advisor by understanding municipal operational, regulatory, funding, and infrastructure challenges.
• Identify client needs and proactively develop solutions aligned with capital planning and long-term priorities.
• Position the firm early for upcoming work through strong client engagement and insight into municipal planning cycles.
• Lead or support project delivery with a focus on quality, responsiveness, and client service.
• Collaborate with technical teams to align solutions with client expectations and deliver high-quality outcomes.
• Lead or support proposals and interviews including scopes, budgets, presentations, and positioning strategies.
• Shape scopes, budgets, and schedules in partnership with clients and internal teams.
• Develop account plans and growth strategies aligned with client needs and regional goals.
• Support healthy account management by helping teams stay aligned on budgets, invoicing, communication, and expectations.
• Strengthening client relationships and creating opportunities for technical teams to engage and grow.
• Participate in conferences to build relationships and stay current on emerging technologies and market drivers.
• Coach and develop staff to support technical and professional growth.
• Contribute to a collaborative team culture focused on client success and high-quality delivery.

Skills

Municipal water consulting

Client relationship

Leadership

Business development

Strategic planning

Public-sector credibility

Team mentorship

Communication

Education

Bachelor's degree in environmental or civil engineering

Job description

Woodard & Curran is an employee-owned engineering, science, and operations firm dedicated to clean water, a safe environment, healthy communities, and happy people.

Key Responsibilities

• Grow the municipal water practice across drinking water, wastewater, stormwater, and water resources in the Northeast.
• Serve as a trusted advisor by understanding municipal operational, regulatory, funding, and infrastructure challenges.
• Identify client needs and proactively develop solutions aligned with capital planning and long-term priorities.
• Position the firm early for upcoming work through strong client engagement and insight into municipal planning cycles.
• Lead or support project delivery with a focus on quality, responsiveness, and client service.
• Collaborate with technical teams to align solutions with client expectations and deliver high-quality outcomes.
• Lead or support proposals and interviews including scopes, budgets, presentations, and positioning strategies.
• Shape scopes, budgets, and schedules in partnership with clients and internal teams.
• Develop account plans and growth strategies aligned with client needs and regional goals.
• Support healthy account management by helping teams stay aligned on budgets, invoicing, communication, and expectations.
• Strengthening client relationships and creating opportunities for technical teams to engage and grow.
• Participate in conferences to build relationships and stay current on emerging technologies and market drivers.
• Coach and develop staff to support technical and professional growth.
• Contribute to a collaborative team culture focused on client success and high-quality delivery.

Requirements

• 10-20 years of municipal water experience — wastewater, stormwater, drinking water, or water resources consulting.
• Bachelor’s degree in environmental or civil engineering from an accredited program.
• Strong understanding of municipal decision-making including budgets, boards/commissions, capital planning, procurement, regulatory drivers, and funding programs.
• Ability to understand client needs and project delivery and identify opportunities to add value over time.
• Credibility with public-sector clients and ability to build relationships with engineers, operators, public works leaders, utility directors, and municipal stakeholders.
• Technical strength with interest in broader leadership including client strategy, business development, and regional growth.
• Growth potential without needing an existing book of business but with ambition, emotional intelligence, and initiative.
• People-focused and collaborative mindset with creativity and energy for solving complex municipal challenges.
• Enjoyment of team building and mentoring and bringing the right people together to deliver high-quality solutions.
• Growth mindset with desire for autonomy and visibility and a broader platform to shape their career.
• Experience supporting proposals and client positioning including scopes, budgets, interviews, and presentations.
• Desire to expand beyond technical execution into client strategy, practice growth, and leadership.
• Strong communication and problem-solving skills with the ability to collaborate and build effective teams.
• Motivation to help grow the organization and the ability to inspire, connect, and develop others.
• Motivation to help grow an organization and the ability to inspire, connect, and develop others.