Client Manager Small Case

StanCorp Financial Group, Inc; Northern (KY); Hybrid; USD 66,000 - 112,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan with company matching

Annual incentive bonus

Paid time off + holidays

Parental leave and surrogacy support

Volunteer hours program

Job summary

The Standard is hiring a Client Manager for the remote USA market. You will support client relationships, handle employee benefits inquiries, and assist with account management across a defined territory.

A bachelor’s degree or equivalent experience is required, with preferred 3–5 years in related roles and an active life and disability license where applicable.

Qualifications

• Bachelor’s degree or the equivalent in education and/or experience.
• 3–5 years of progressive work experience in customer service, employee benefits, account management, sales support or HR generalist duties.
• Life and Disability insurance license required for resident state within assigned hub; license must be obtained within 6 months of hire date and kept current by CE requirements.

Skills

Customer service

Employee benefits

Account management

Sales support

HR generalist duties

Education

Bachelor’s degree or equivalent

Tools

Excel

Job description

## Client Manager Small CaseApply: Within Territory: Virtual TX: Remote, USA: Full time: Posted Today: REQ007055**The next part of your journey is right around the corner — with The Standard.**A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?**Job Specifications:**Education: Bachelor’s degree or the equivalent of education and/or relevant experience Experience: Prefer 3-5 years of progressive work experience in customer service, employee benefits, account management, sales support or HR generalist duties Professional certification required: Life and Disability insurance license for resident state within assigned hub. License must be obtained within 6 months of hire date and kept current by meeting all continuing education, payment and other state DOI requirements Knowledge & Skills: Broad understanding of insurance contracts, statutes, tax regulations and underwriting guidelines; ability to summarize or paraphrase contract language, reports and other complex subjects using plain language in both written and verbal form; effective negotiation skills; independent decision-making ability; excellent interpersonal, time management and organizational skills; adaptability to changing priorities; exceptional collaborative aptitude and customer advocacy; demonstrated proficiency in writing, basic Excel and math skills Travel Required: may be required based on role, assigned caseload and territory# **Why Join The Standard?**We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:* A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions* An annual incentive bonus plan* Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure* A supportive, responsive management approach and opportunities for career growth and advancement* Paid parental leave and adoption/surrogacy assistance* An employee giving program that double matches your donations to eligible nonprofits and schoolsIn addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about *working at The Standard.** *Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.*The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.Salary Range:Base Salary Range: $66,000 - $111,750 + Incentive Compensation Plan