Client Manager - Security - Global Service Provider

World Wide Technology, Inc.; Dallas (TX); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Health and Wellbeing

Profit Sharing

401k Plan with Company Matching

Paid Time Off

Job summary

World Wide Technology (WWT) seeks a Client Manager - Security for Global Service Provider sales in Dallas, TX. You will lead with our sales engineering team to win large Tier 1 accounts, building relationships with executives and translating business needs into security, multi-cloud and infrastructure solutions.

Travel up to 25% and drive account strategy with cross-functional teams to deliver best-in-class security outcomes and revenue growth.

Qualifications

• 5+ years Account Management experience in a relevant enterprise or large commercial setting.
• Strong track record selling security solutions and services to large enterprises.
• Ability to develop business cases and lead complex deals with cross-functional teams.

Responsibilities

• Position WWT capabilities and service offerings with client objectives.
• Manage large and complex opportunities with Tier 1 MNO customers.
• Lead cross-functional teams to develop security-focused solutions and go-to-market strategies.
• Own account strategy, pipeline, and long-term revenue growth.

Skills

Tier 1 Service Provider

Security solutions

Account management

Sales leadership

Customer relationship

Job description

Client Manager - Security - Global Service Provider

#26-3380

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT’s work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT’s culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Why should you join Global Service Provider Sales?

As a Client Manager you will lead WWT sales efforts with large, Tier 1, Global Service Provider customers. Armed with the expertise of our sales engineering team, you’ll build and nurture relationships with our customer leaders, identify gaps within the customers technical environment and deliver state of the art solutions in areas such as Infrastructure Modernization, Multicloud Architecture, Security Transformation and Digital Strategy. With our Advanced Technology Center and Platform ( https://www.wwt.com/atc ) at your fingertips for briefings, training, workshops, demos and POC’s you’ll be delivering best in class results for your customers.

What will you be doing?

The Client Manager will sell broad technical services, solutions, and products to our customers. Day to day responsibilities will include building meaningful relationships within a territory, leading customer sales meetings and presentations, and bringing customer requests to the WWT technical teams for scoping. The Client Manager will team with engineers and architects, as well as subject matter experts to truly provide expertise and value. The ability to listen, learn and understand broad technical solutions is required as you look to provide value to our customers on cutting edge technologies. This position will require the ability to travel up to 25+%.

Client Manager needs to have experience in the following areas:

• Selling to a Tier 1 Service Provider
• Tier 1 Service Provider network architecture and technology including: Enterprise IT (storage, compute, network, virtualization, and multi-cloud), Contact Center, Customer Experience/Employee Experience (CX/EX), and Retail Branch solutioning
• Business case development and execution with both short-term and long-term revenue growth impact
• Understanding customer business drivers and aligning result-oriented solutions
• Services solution selling

Responsibilities:

• Position WWT capabilities and service offerings with client business and technology objectives.
• Managing large and complex sales opportunities with Tier 1 MNO customers
• Acts in a consultative fashion and is highly regarded by the customers and partners (OEMs).
• Effective at working with cross functional teams to develop business relevant solutions for our customers and partners.
• Develop and execute account strategy.
• Lead high impact team of inside sales, technology specialists, and consultants.
• Create and drive sales campaigns from discovery to close.
• Build and maintain relationships with C-level executives and decision-making leaders at targeted clients.
• Manage a pipeline of opportunities and forecast accurately.
• Sell security solutions, security services, and security software that align with the customer’s risk, compliance, and security transformation goals.
• Build trusted relationships with the CSO/CISO and the wider security leadership team, and position WWT as a strategic security advisor.
• Develop and use Security OEM partnerships to build joint go-to-market strategies, co-sell motions, and differentiated solutions.
• Own the account’s financial performance, including deal structuring, pricing strategy, margin management, and long-term revenue growth.

Qualifications:

• Strong relationships within key customer network organizations with the ability to influence decision making within:
• Contact Center
• Customer Experience/Employee Experience (CX/EX)
• Retail/Branch Information Technology
• Customer LabsSourcing/Procurement teams
• Global Network Planning
• Advanced Technical Support
• 5+ years Account Management experience in a relevant industry with large commercial or enterprise customers.
• 5+ years of experience managing/leading a sales book of business ($10M+ in Revenue).
• A level of technical expertise with Enterprise IT Architecture (storage, compute, network, and multi-cloud).
• Ability to work independently and solve customer-facing problems.
• Track record of successful solution selling.
• Strong communication skills (written, verbal and presentation).
• Proven track record selling security solutions, security services, and security software to large enterprise or service provider customers.
• Strong financial acumen, with the ability to build business cases, structure complex deals, and manage account P&L and profitability.
• Demonstrated account ownership, with a history of growing strategic accounts and being accountable for results.
• Strong working relationships with leading Security OEM partners, plus experience driving joint pursuits and partner-led opportunities.
• Working knowledge of the security landscape, such as network security, identity, cloud security, SecOps, and managed security services.
• Strong Vendor/Partner relationships among potential suppliers to both customer and WWT, with the intended ability to aid in the selection of the key partners for successful deployment partnerships
• Extensive knowledge of customer stakeholders within the targeted network organizations, with existing or burgeoning relationships with key individual decision makers
• Candidates preferred to live in/around Dallas

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $140,000.00 to $160,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
• Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

If you have any questions or concerns about this posting, please email [e-mail]

World Wide Technology is an Equal Opportunity Employer.

WWT is an Equal Opportunity Employer

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