Client Manager Personal Care

AccentCare; Tyler (TX); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Company-matching 401(k)

Flexible spending and health savings

Wellness programs and EAP

AccentCare scrubs

Job summary

AccentCare is seeking a Client Manager in Tyler, TX to oversee client intake, care coordination, and caregiver supervision. This on-site role requires leadership in a healthcare setting and strong relationship management with referral sources.

Responsibilities include managing a team of caregivers, ensuring plans of care are followed, maintaining client records, and coordinating home care services. Travel to client sites will be required.

Qualifications

• High School Diploma or GED required.
• 60 hours or more of college coursework required.
• 2+ years of supervisory experience in a healthcare facility, agency, or community-based setting (flexible: 1 year leadership + 30 college hours).
• Home care, caregiving, or staffing experience preferred.
• Must have valid driver’s license, reliable transportation, and auto insurance.
• Bilingual skills a plus, but not required.

Responsibilities

• Receives and conducts client intake and assessment and periodic visits to clients’ locations.
• Manages team of Caregivers, including interviewing, hiring, orienting, training, performance evaluations, and coaching.
• Supervises client services to ensure client needs are met and the plan of care is followed to company standards.
• Maintains client information in VividCare system, including inputting client information, tracking insurance, and contract authorizations.
• Coordinates requests for home care services and initiation of care, gathers case information, checks Caregiver availability, and schedules initial Caregivers based on case requirements.
• Cultivates new and existing relationships with current referral sources in partnership with sales team.

Skills

Communication

Organizational skills

Problem-solving

Leadership experience

Bilingual (a plus)

Education

High School Diploma or GED

60 hours of college coursework

Job description

Overview

Client Manager / Personal Care Services

Office Location: Tyler, TX

Job ID: 78089

Position Type: Full-Time; Office-based position with local travel

Coverage Area: Tyler and surrounding areas

Salary: $43,000.00 /annually

Schedule: Monday - Friday; 8:00am - 5:00pm

Offers based on experience

What You Need To Know

Be the Best Client Manager You Can Be

If you meet these qualifications, we would love to meet you:

• High School Diploma or GED required
• 60 hours or more of college coursework
• 2+ years of supervisory experience in a healthcare facility, agency, or community-based setting.
  • (We’re flexible: 1 year of leadership experience + 30 hours of college credit can substitute.)
• Home care, caregiving, or staffing experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Must have valid driver’s license, reliable transportation, and auto insurance.
• Bilingual skills a plus, but not required.

Client Manager Responsibilities:

As a Client Manager, you will:

• Receives and conducts client intake and assessment and periodic visits to clients’ locations.
• Manages team of Caregivers, including interviewing, hiring, orienting, training, performance evaluations, and coaching.
• Supervises client services to ensure client needs are successfully met and plan of care is being followed to company standards.
• Maintains client information in VividCare system, including inputting client information, tracking insurance, and contract authorizations.
• Coordinates requests for home care services and initiation of care, gathers necessary case information, checks Caregiver availability, and schedules initial Caregivers based on case requirements and availability.
• Cultivates new and existing relationships with current referral sources in partnership with sales team.

Our Investment in You:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app
• Programs to celebrate achievements, milestones, and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Reimagine Your Career in Personal Care Services: Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Come As You Are: At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.